Identity and diversity permeate teaching and learning. Technology-mediated learning environment designs are infused with cultural values, norms, and assumptions. In addition, age-related diversity mediates interactions, learning, perceptions of instruction, self-regulation, and experience with technology. Individual instructors and/or instructional designers are both cultural insiders and cultural outsiders to diverse groups of online learners. Learning difficulties are likely to arise when underlying pedagogical values, norms, and epistemologies in an online learning setting are culturally inappropriate or ineffective for a learner group. Instructors and learners are usually unaware of how identity and diversity manifest in teaching and learning, and hence experiencing challenges in negotiating academic norms.

With limited empirical research available about online teaching and learning across culture and age, this book presents the findings of a two-year study in exploring an inclusive (i.e., multicultural and intergenerational) instructional design approach for online learning. The book provides readers an overall understanding of epistemological and pragmatic differences in how students from different cultures and generation groups learning online. Data-driven suggestions on the cultural analysis, design, and facilitation of an inclusive online learning environment are provided. Any professional in the area of online teaching and learning, researchers and educators alike, will benefit from the insights into cross-cultural and intergenerational teaching and learning provided.

Autorentext
Fengfeng Ke, Ph.D. is a faculty member in Educational Psychology and Learning Systems at the Florida State University. Her research has focused on educational technology applications for lifelong learning. Currently, she is studying digital game-based learning, computer-supported collaborative learning, and instructional multimedia. Her research has been published in refereed journals such as Educational Technology Research & Development, International Journal of Computer-Supported Collaborative Learning, Computers & Education, British Journal of Educational Technology, and Internet and Higher Education. Her Ph.D is in Instructional Systems from the Pennsylvania State University. Alicia Fedelina Chávez, Ph.D. is a faculty member in Educational Leadership and Organizational Learning at the University of New Mexico. She has served as a collegiate leader, student affairs professional, and faculty member in universities around the country, most recently leading a campus in Northern New Mexico and as Dean of Students at the University of Wisconsin Madison. Her Ph.D. is in Higher Education - Policy Studies from the University of Arizona, her masters is in Student Affairs/Higher Education Administration from Iowa State University, and her bachelors is in psychology from New Mexico State University. She is published in areas of developing teaching, leadership, and organizational culture for diversity in higher education.

Zusammenfassung
With limited empirical research available on online teaching across cultures especially with Native and Hispanic American students, this book will present the findings of a two-year, Spencer-funded study in creating an inclusive (i.e., multicultural and intergenerational) instructional design model for online learning. The book is expected to provide the readers a field guide of teaching approach (comprising pedagogical, technical, relational and other suggestions for teaching) for inclusive e-learning, with a foundation in the research on how students from different cultures and generation groups learn online. This two-year, multi-course-site study, as a first effort to examine online college teaching and learning effective across culture and age, contributed a list of important findings on the following questions: • To what extent are online learning and interaction experiences and performances consistent across varied ethnic/cultural, and age groups and in what ways do they vary? • What online instructional contexts do students and faculty, especially non-traditional and minority students, identify as supporting learning and student success? • What are the relationships between online instructional contexts, online learning performance, and learning success of students with diverse ethnicity/culture and age background? By consolidating the findings for the aforementioned research questions, the researchers of this study have developed a data-driven online instructional design model that can work as a field guide on cross-cultural and intergenerational teaching and learning for online education practitioners.

Inhalt
Preface.- Part I Diversity in Online Learning Contexts.- 1.Introduction and Background.- 2.Multicultural and Intergenerational Teaching and Learning: Current Research.- 3.A Two-Year Research Project on Web-Based Teaching and Learning.- Part II Study Findings.- 4.Diversity in Online Learning Interaction and Participation.- 5.Cultural Constructs in Teaching and Learning.- 6.Online Interaction and Learning Contexts Design and Learner Success.- Part III Designing for Success in Online Learning Contexts.- 7.Inclusive Design of Online Teaching and Learning.- 8.Promoting Inclusive, Deep Learning in Online Contexts.- 9.Concluding Thoughts on Web-Based Teaching and Learning across Culture and Age.