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Develop and deliver a robust employee training and development
program
Training and Development For Dummies gives you the tools
you need to develop a strong and effective training and development
program. Covering the latest in talent development, this
informative guide addresses classroom, virtual, and blended
learning to open up your options and help you design the program
that's right for your company. You'll explore the different modes
of formal learning, including social learning, m-learning, and
MOOCs, and delve into the benefits and implementation of
self-directed and informal learning. The discussion covers
mentoring and coaching, rotational and stretch assignments, and how
to align talent development with the company's needs. You'll learn
how to assess employee skills, design and deliver training, and
evaluate each step of the process to achieve the goals of both the
employee and the organization.
Most employees have some weaknesses in their skill sets. A
robust training program allows you to strengthen those skills, and
a development program brings all employees up to the highest
possible level of productivity and success. This book helps you
create consistency in your company by developing and delivering the
exact training and development program your people need.
Develop a strong training and development program
Foster a supportive and innovative work environment
Learn about social learning, m-learning, and MOOCs
Assess and evaluate your staff more effectively
A great training and development program boosts performance,
productivity, job satisfaction, and quality of services, while
reducing costs and supervision. Investing in your employees gives
an excellent ROI, as talent development is a primary driver behind
both motivation and loyalty. Training and Development For
Dummies shows you how to reap these benefits, with step by step
guidance and essential expert insight.
Autorentext
Elaine Biech has been in the training and consulting field for over a quarter of a century. She is President of ebb associates inc, an organizational development and custom training design firm that helps organizations work through large-scale change, and has been featured in The Wall Street Journal.
Zusammenfassung
Develop and deliver a robust employee training and development program Training and Development For Dummies gives you the tools you need to develop a strong and effective training and development program. Covering the latest in talent development, this informative guide addresses classroom, virtual, and blended learning to open up your options and help you design the program that's right for your company. You'll explore the different modes of formal learning, including social learning, m-learning, and MOOCs, and delve into the benefits and implementation of self-directed and informal learning. The discussion covers mentoring and coaching, rotational and stretch assignments, and how to align talent development with the company's needs. You'll learn how to assess employee skills, design and deliver training, and evaluate each step of the process to achieve the goals of both the employee and the organization.
Most employees have some weaknesses in their skill sets. A robust training program allows you to strengthen those skills, and a development program brings all employees up to the highest possible level of productivity and success. This book helps you create consistency in your company by developing and delivering the exact training and development program your people need.
Inhalt
Foreword xiv
Introduction 1
About This Book 1
Foolish Assumptions 2
Icons Used in This Book 2
Beyond the Book 3
Where to Go from Here 4
Part I: So You’re Going to Be a Trainer 5
Chapter 1: What’s Training and Development? 7
What Is Training and Development? 8
What forms does T&D take? 8
Why is training necessary? 10
Is training just for business? 12
What Do Trainers Do? 13
Assessing your training potential 14
Take stock of your skills 15
Your selfassessment 19
How do you become a trainer? 19
The Many Hats of a 21st Century Trainer 20
Do You Have What It Takes? 21
Chapter 2: Why Adults Learn 25
Adult Learning Theory 25
Who is Malcolm Knowles? 26
Applying adult learning theory to training 28
How Do People Learn? 29
Three types of learning: KSAs 29
Brainbased learning: It’s a nobrainer 31
Other considerations for learning 33
Helping Adults Learn in the Classroom and Online 34
Create a safe haven for learning 34
Create a comfortable environment 35
Encourage participation 36
Facilitate more than you deliver 37
One Last Note: Who’s Who and What’s What 38
Who’s who? 38
What’s what? 39
Chapter 3: The Training Cycle 41
The Training Cycle: An Overview 41
Assess and analyze needs 42
Develop objectives 43
Design and develop the program 44
Implement the design 45
Evaluate performance 46
Other options to ADDIE 47
T&D Jargon 48
Learning and The Training Cycle 51
Variety and flexibility 51
Conditions of learning 52
Part II: Designing the Best Darn Training in the World 53
Chapter 4: Assessing Needs and Developing Learning Objectives 55
Conducting Needs Assessments 55
The why, how, who, and when of needs assessment 56
Is it training? 65
If your time is limited 65
Writing Objectives 67
What objectives should do 68
Task analysis 71
Chapter 5: Developing the Training Design 73
How Do I Begin? 75
Online or classroom 76
Let’s design 78
Designing a Dynamic Opening 79
All about icebreakers 80
What else will your participants expect in your design? 82
Designing the Body to Ensure Learning Occurs 83
Lectures 84
Countless alternatives to lecture 86
Selecting activities 92
Adding Zest with Visuals 97
Knowing why you need visuals 98
Creating effective visuals 98
Designing a Finale That Brings Closure 102
Ensuring that expectations are met 103
Providing a shared group experience 103
Evaluating the learning experience 103
Requesting feedback and suggestions 103
Accomplishments and commitment to action 104
Sending them off with an encouraging word 104
Selecting OfftheShelf Materials 105
Will offtheshelf meet your needs? 105
Adapting the design 106
Pulling It All Together 107
Factors that affect a design 107
Strategies for a good design 109
Developing materials 111
Chapter 6: Nuances of Using Technology for Learning 113
Technology Basics 114
Exploring E-Learning’s Benefits and Drawbacks 115
Benefits of elearning 115
Drawbacks of elearning 116
Overcome drawbacks for your success 117
Delivering Webinars and Virtual Classes 118 What abo...