Changing work roles, greater emphasis on individual autonomy, the growing importance of relationships, the complexity of many businesses; all these things call into question the prevailing approach to training needs analysis and evaluation, which still tends to be based on a simple gap analysis between job requirements and an employee's knowledge and skills.

Bryan Hopkins's Learning and Performance takes a systemic approach to workplace performance, training needs and the basis on which we can analyse them and evaluate the subsequent training.

The author's approach offers a model for HR and training departments that is relevant and sufficiently sophisticated for today's workplaces. As with all his books, Bryan Hopkins combines a complete understanding of learning and organisational theory with pragmatic examples, ensuring a book that will be read and applied in equal measure.

Autorentext

Bryan Hopkins is an independent consultant who specialises in helping international organisations and NGOs in the humanitarian and development sectors develop training strategies and programmes and evaluate performance improvement activities. He is currently working on developing training to support REDD+ implementation as well as undertaking research for his Master's dissertation on the connection among training courses, informal learning and communities of practice.

Inhalt

Chapter 1. What is this book about? Chapter 2. What is systems thinking? Chapter 3. Analysing training needs Chapter 4. Evaluating training Chapter 5. Key concepts in systems thinking Chapter 6. Tools to help systems thinking Chapter 7. How do people learn? Chapter 8. Systemic approaches to analysing training needs Chapter 9. Specifying learning activities Chapter 10. Systemic approaches for evaluating training Chapter 11. Bringing it all together