Quality Management with SAP

Get the most out of your Quality Management system in SAP! From QM configuration to business process management to working in the system, this is the resource you need. Get a 360-degree view of the component, learn about QM concepts like samples and certificates, and set up essential master data. Once you've covered the basics, you'll learn how QM works with other components in the supply chain, and learn how to use workflow tools like the Classification System and Engineering Change Management. Highlights: Master data and structure QM configuration Engineering Change Management Document Management System Failure Mode and Effects Analysis (FMEA) and Control Plan (CP) Audit Management Monitoring and control Stakeholder notifications Workflow tools Integration with SAP components

Integrate QM with your supply chain in SAP ERP

Auteur
Jawad Akhtar earned a chemical engineering degree from Missouri University of Science & Technology in 1996. He is currently the vice president and head of SAP Delivery at AbacusConsulting (www.abacus-global.com) in Pakistan. He has 17 years of professional experience and has completed several large-scale SAP ERP system implementation and rollout lifecycles. His SAP ERP system implementation experience spans the Logistics areas of PP, QM, MM, PM, and DMS in automobile, steel re-rolling, chemicals, fertilizers, FMCG, textile spinning, and building products industries. He has led large teams in his roles as SAP integration manager, as well as SAP project manager, and also been proactively involved in a business development and solution architect role. He is the technical advisor to SAPexperts (SCM hub) and SearchSAP, and frequently writes columns and articles about the various Logistics components for several top SAP websites and knowledgebases. You can view his profile on LinkedIn at http://pk.linkedin.com/in/jawadakhtar. You can also contact Jawad via email at jawad.akhtar@live.com or Twitter @jawadahl.

Contenu

Acknowledgments 23

Foreword 25

Introduction 27

PART I Quality Management Core Concepts

1 Quality Management in SAP ERP 37

1.1 Organizational Structures in SAP ERP 39

1.2 Quality Management in the SAP Landscape 42

1.3 Business Processes in QM 44

1.4 Integration with Other Components 54

1.5 Summary 56

2 Quality Planning 57

2.1 Quality Management View in Material Master 59

2.2 Master Record 70

2.3 Master Recipe or Routing 73

2.4 Reference Operation Set 74

2.5 Work Center 74

2.6 Inspection Method 76

2.7 Quality Agreements 78

2.8 Quality Information Record 80

2.9 Master Inspection Characteristic (MIC) 81

2.10 Sampling Procedure 91

2.11 Inspection Plan 94

2.12 Material Specification 108

2.13 Summary 110

3 Quality Inspection 111

3.1 Business Processes in Quality Inspection 112

3.2 Optimization Features of Inspection Planning and Quality Inspection 129

3.3 Multiple Specifications 152

3.4 Configuration Basics: Quality Planning and Quality Inspection 170

3.5 Summary 212

PART II Quality Management Integration with Logistics Components

4 Integrating QM with Materials Management 215

4.1 Configuration Basics 216

4.2 Procurement Business Processes 219

4.3 Pilot Run Inspection: Inspection Type 0102 231

4.4 Subcontracting: Inspection Type 0130 236

4.5 Inventory Management Processes 241

4.6 Handling Inspection Stock at QM Activation: Inspection Type 0800 248

4.7 Summary 251

5 Integrating QM with Production Planning 253

5.1 Configuration Basics 254

5.2 Master Data 259

5.3 Business Processes in Production Planning 263

5.4 Summary 282

6 Integrating QM with Sales and Distribution 283

6.1 Configuration Basics 284

6.2 Master Data 285

6.3 Business Processes 287

6.4 Summary 295

7 Integrating QM with Plant Maintenance 297

7.1 Deciding Which SAP ERP Components to Implement 298

7.2 Defining Test Equipment 300

7.3 Configuration Basics 302

7.4 Test Equipment Master Data 305

7.5 Business Processes in Test Equipment Management 322

7.6 Summary 329

8 Optimizing Quality Management 331

8.1 Dynamic Modification Rule (DMR) 332

8.2 Recurring Inspection, Best Before Date, and Shelf Life Expiration Date 346

8.3 Active Ingredient Management 354

8.4 Batch Derivation 375

8.5 Summary 385

PART III Quality Management Workflow Tools

9 Sample Management 389

9.1 Plant Settings: Sample Management 390

9.2 Master Data 391

9.3 Business Processes in Sample Management 396

9.4 Physical Sample Drawing with Reference: Production Processes 408

9.5 Configuration Basics 411

9.6 Summary 413

10 Quality Certificates 415

10.1 Incoming Quality Certificates 415

10.2 Outgoing Quality Certificates 427

10.3 Summary 437

11 Quality Notification 439

11.1 Workflow 440

11.2 Quality Notification in Sales and Distribution 442

11.3 Quality Notification in Production 457

11.4 Quality Notification in Procurement 460

11.5 Quality Notification Tools 464

11.6 Configuration Basics: Quality Notification 475

11.7 Summary 482

12 Quality Costs 483

12.1 Quality-Related Costs 484

12.2 Master Data Setup for Quality Costs 486

12.3 Business Processes 493

12.4 Configuration Basics: Quality Costs 506

12.5 Summary 507

13 Classification 509

13.1 Overview 510

13.2 Assigning the Material Class to the Material Master 516

13.3 Finding Objects in Classes 518

13.4 Summary 520

14 Engineering Change Management 521

14.1 ECM Configuration 522

14.2 Change Master 536

14.3 Engineering Change Request/Engineering Change Order 542

14.4 ECR/ECO Step-by-Step Approach: At a Glance 550

14.5 Summary 552

15 Digital Signature 553

15.1 Configuration Basics 555

15.2 Digital Signature in QM Business Processes 564

15.3 Digital Signature Logs 566

15.4 Summary 568

16 Document Management System 569

16.1 Configuration Basics: Document Type 569

16.2 Business Processes in DMS 581

16.3 DMS Integration in QM Processes 594

16.4 Summary 597

PART IV Monitoring, Evaluation, and Control in Quality Management

17 Early Warning System 601

17.1 Overview 601

17.2 Set Up EWS 603

17.3 Schedule an EWS 611

17.4 EWS in Action 612

17.5 Exception Analysis 615

17.6 Summary 616

18 Reporting in SAP 617

18.1 The Basics of Reporting 618

18.2 Standard Analyses 628

18.3 QM Cockpit for Evaluations 638

18.4 Data Browser 640

18.5 SAP Query 642

18.6 QuickViewer 653

18.7 Assign a Transaction Code to a Query 654

18.8 Flexible Evaluation 655

18.9 Batch Information Cockpit 659

18.10 Summary 661

19 Quality Control 663

19.1 Vendor Evaluation 664

19.2 Quality Level 680

19.3 Statistical Process Control (SPC) 683

19.4 Summary 694

PART V Continuous Business Process Improvements with Quality Management

20 Audit Management with SAP ERP 697

20.1 Overview 697

20.2 Setting Up Audit Management 700

20.3 Business Processes in Audit Management 708

20.4 Productivity Tools and Audit Monitor 717

20.5 Audit Inspection: Inspection Type 17 721

20.6 Configuration Basics: Audit Management 722

20.7 Summary 726

21 Stability Study 727

21.1 Integration Aspects 728 …