Integrating Human Aspects in Production Management

In recent years the situation of production enterprises has been aggravated by the change from a vendors' market to a buyers' market, the globaHsation of competition, a severe market segmentation and rapid progress in product and process technologies. Beside cost and quality, time has taken on an increasingly important role, forcing enterprises to become ever more dynamic and versatile. Therefore, in all areas of production management, novel, effective concepts, procedures and tools have been developed in order to meet these new requirements. But beyond these more technical, organisational and information technology related aspects there is certainly another one which has to be considered more closely than ever before, namely that of human resources. Is not group technology also related to group work? Do partners in a global network only operate according to predefined process schemes with no personal contact? Are the mental process models of the programmers of ERP-systems the same as those of the users? What is the impact of human behaviour and what consequences are to be expected if organisational and individual objectives are separated? And finally, how do necessary technological changes affect the workforce and the individual needs and wishes of the employees.

Brings together the work of a number of leading experts, analysts, academics, researchers, vendors and industrial practitioners from around the world who have been engaged in integrating human aspects in production management Includes supplementary material: sn.pub/extras

Autorentext
Prof. Dr.-Ing. Dipl.-Wirtsch.-Ing. Gert Zülch ist Leiter des Instituts für Arbeitswissenschaft und Betriebsorganisation am Karlsruher Institut für Technologie.

Klappentext

This book is composed of six parts, each focusing on a specific theme: Human Resource Planning; Human Aspects in the Digital Factory; Human Aspects in Production Planning & Control; Knowledge Management; Management of Distributed Work; and Service Engineering. The included papers were presented at the IFIP International Working Conference "Human Aspects in Production Management." Following this conference, the papers were extended by the authors and passed a peer review process.

All professional and academic researchers in the field of production management will find this book essential.

Inhalt
Human Resource Planning.- Modelling Human Systems in Support of Process Engineering.- Human Aspects of IT-Supported Performance Measurement System.- Competence and Preference-based Workplace Assignment.- Personnel Development and Assignment Based upon the Technology Calendar Concept.- Reorganising the Working Time System of a Call-Centre with Personnel-oriented Simulation.- Human Aspects in the Digital Factory.- Impact of the Digital Factory on the Production Planning Process.- Integrating Human Aspects into the Digital Factory.- Human Aspects in Manufacturing Process Management.- Human Aspects in Production Planning and Control.- Human Factors in Production Planning and Control.- Human Factors Aspects in Set-Up Time Reduction.- Influences of Human Operators on the Logistics of Manufacturing Cells.- Simulation of Disassembly and Re-assembly Processes with Beta-distributed operation Times.- Strategic Analysis of Products Related to the Integration of Human Judgement into Demand Forecasting.- Workplace Injury Risk Prediction and Risk Reduction Tools for Electronics Assembly Work.- Knowledge Management.- Effectiveness of Knowledge Management.- Practical Knowledge and Collaboration in Engineering.- Work Process Knowledge.- Knowledge Management Issues For Maintenance of Automated Production Systems.- Factory Planning Modules for Knowledge Sharing among Different Locations.- A Competence Approach in the Experience Feedback Process.- Management of Distributed Work.- Learning for an Agile Manufacturing.- Competency Development in Distributed Work Environments.- New Approach for Global Education - Simulating Supply Chains by Applying World Wide Web.- Overcoming Cultural Barriers in Distributed Work Environments.- Developing a Web Enabled Gaming Approach to Mediate Performance Skills in Interorganisational Learning and Collaboration to Engineers.- A Platform for Technical Consultation of Service Providers in Rapid Prototyping.- The Evolution of Outsourced Operations - A Five-Phase Model.- Service Engineering.- Implementing the Service Concept through Value Engineering.- Service Management in Production Companies.