Rapport

Informationen zum Autor Emily Alison is behavioural advisor and clinical supervisor to organisations working with domestic violence; her programmes are now used by over 100 organisations. Laurence Alison is the author of Rapport , professor of psychology at the University of Liverpool and the Director of Ground Truth. He has an international reputation and is widely published in relation to his work on decision-making in high-stake environments, interviewing and interrogation, as well as prioritisation and detection of sex offenders. In 2021 he was awarded an MBE in the Queen's New Year's Honours list for his work on high-risk decision-making. Klappentext Specialists in criminal interrogations, the authors here reveal how to deal with the most difficult characters, whether your neighbour or your boss. Explains that interaction follows four styles - Control, Capitulate, Confront and Co-operate - and how to recognise and use each. Zusammenfassung Their findings are changing the way law enforcement and security agencies approach the delicate and vital task of gathering human intelligence.' GuardianGet what you want from even the most difficult charactersAll of us have to deal with difficult people.

Autorentext
Emily Alison is behavioural advisor and clinical supervisor to organisations working with domestic violence; her programmes are now used by over 100 organisations. Laurence Alison is the author of Rapport, professor of psychology at the University of Liverpool and the Director of Ground Truth. He has an international reputation and is widely published in relation to his work on decision-making in high-stake environments, interviewing and interrogation, as well as prioritisation and detection of sex offenders. In 2021 he was awarded an MBE in the Queen's New Year's Honours list for his work on high-risk decision-making.

Klappentext
Specialists in criminal interrogations, the authors here reveal how to deal with the most difficult characters, whether your neighbour or your boss. Explains that interaction follows four styles - Control, Capitulate, Confront and Co-operate - and how to recognise and use each.

Zusammenfassung
Their findings are changing the way law enforcement and security agencies approach the delicate and vital task of gathering human intelligence.' GuardianGet what you want from even the most difficult charactersAll of us have to deal with difficult people.