Enterprise Ontology

Enterprise ontology is one of the conceptual pillars of enterprise engineering, next to enterprise design and enterprise governance, together accomplishing the goals of intellectual manageability, organisational concinnity and social devotion. By revealing the essence of an enterprise's organisation, enterprise ontology addresses business processes, data and rules in a fundamental and truly integrated way. In addition, it provides deep insight into and broad overview over complex organisational transformations. The book is divided into three parts. Part A is an introduction in enterprise engineering and enterprise ontology. Part B explores the theories underlying enterprise ontology, explaining the foundations of each theory, the elaborations in practical methods and techniques, and the relationships with other comparable approaches. Part C presents the practical application of the theories. It includes a comprehensive summary of the DEMO methodology and the DEMO specification language, as well as exercises and applications of DEMO in various business areas. It also features a chapter on combining DEMO with comparable approaches to modelling business processes, data and rules, to the benefit of the latter. Discussing the theoretical foundations of enterprise ontology and its practical applications in equal measure, this book is the principal textbook in courses on enterprise engineering. Since it unites elements from management science and information systems engineering, it is also relevant to students and professionals in either field.

Autorentext
Jan L.G. Dietz is Emeritus Professor at Delft University of Technology, and Visiting Professor at the University of Lisbon and the Czech Technical University in Prague. He is the spiritual father of DEMO (Design & Engineering Methodology for Organisations), one of the founders of the Enterprise Engineering Institute, and the founder of the Ciao! Enterprise Engineering Network. His academic work has always focused on applying research outcomes in practice.
Hans B.F. Mulder is an entrepreneur and founder of Viagroep nv, Research Director at the Standish Group, Executive Professor at the Antwerp Management School and lecturer at the Police Academy of the Netherlands. He is regularly engaged as an IT expert when conflicts between companies need to be resolved in or out of court, such as participating in arbitration, mediation and expert reports.

Inhalt
Part A: Introduction.- 1 A history of organisation and ICT.- 2 Introduction to Enterprise Engineering.- 3 Introduction to Enterprise Ontology.- Part B: Theories.- 4 The Enterprise Engineering theories.- 5 The FI theory - understanding factual knowledge and information.- 6 The MU theory - understanding models and modelling.- 7 The TAO theory - understanding function and construction.- 8 The PSI theory - understanding the operation of organisations.- 9 The DELTA theory - understanding discrete event systems.- 10 The OMEGA theory - understanding the construction of organisations.- 11 The ALPHA theory - understanding the essence of organisations.- Part C: Applications.- 12 The DEMO methodology.- 13 Exercise: case Fixit.- 14 Exercise: case Pizzeria.- 15 Exercise: case Rent-A-Car.- 16 Exercise: case Library.- 17 Exercise: case PoliGyn.- 18 Exercise: case GloLog.- 19 Real-life applications of DEMO.- 20 DEMO enhanced method engineering.- Glossary.