The Influence of Training Strategies on Airline Organizational Operations in New Zealand

Damien Hiquet

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Seminar paper from the year 2021 in the subject Organisation and administration - Miscellaneous, grade: A+, , language: English, ...

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Seminar paper from the year 2021 in the subject Organisation and administration - Miscellaneous, grade: A+, , language: English, abstract: This paper addresses the impact of training strategies on airline organizational operations in New Zealand. Airline operations involve numerous departments aiming at a hundred percent on-time performance (OTP) for each flight departure with safety as a non-negotiable condition. Thus, safety training is at the heart of operations and has been incorporated in multiple management systems supported by different departments such as Safety Management System (SMS), Quality Management System (QMS), Security Management System (SeMS), Flight Operations Quality Assurance (FOQA), Environmental Management System (EMS) and Occupational Health Safety Management System (OHSMS). Therefore, the company has adopted an Integrated Airline Safety Management System (IASMS) which outlines the core policies and processes that make up the company group SMS.