Information Technology and Product Development

Information Technology and Product Development: A Research Agenda presents important new research from varied disciplines aimed at developing new theoretical concepts and insights on the application of IT in product and service innovation. Drawing on the work of researchers in such varied management areas as information services, technology management, marketing, operations, business strategy and organizational behavior, the book redefines the role of IT in product and service development and the organizational and management issues underlying the successful deployment of IT in innovation contexts, and provides a foundation for future research on the diverse types of IT applications in product development and their potential impact on both product and service innovation.

Reflecting two critical shifts in the service sector - the increased complexity and convergence in products and services, along with the rise of the Internet and rapid digitization of products and services - the book is organized into three sections. Section 1 presents four chapters that focus on the traditional areas of project and process management; Section 2 presents four chapters focusing on the emerging areas of collaborative innovation and knowledge co-creation; and Section 3 presents one chapter that draws it all together and identifies some of the important themes and issues for future research.

This important new work has much to offer academic researchers in management in its in-depth theoretical analysis of the wide range of organizational and management issues associated with the application of IT in product and service development. It will also appeal to researchers and thought-leaders in consulting organizations whose primary area of interest is product development or IT applications.

Résumé

Information Technology and Product Development: A Research Agenda presents important new research from varied disciplines aimed at developing new theoretical concepts and insights on the application of IT in product and service innovation. Drawing on the work of researchers in such varied management areas as information services, technology management, marketing, operations, business strategy and organizational behavior, the book redefines the role of IT in product and service development and the organizational and management issues underlying the successful deployment of IT in innovation contexts, and provides a foundation for future research on the diverse types of IT applications in product development and their potential impact on both product and service innovation.

Reflecting two critical shifts in the service sector the increased complexity and convergence in products and services, along with the rise of the Internet and rapid digitization of products and services the book is organized into three sections. Section 1 presents four chapters that focus on the traditional areas of project and process management; Section 2 presents four chapters focusing on the emerging areas of collaborative innovation and knowledge co-creation; and Section 3 presents one chapter that draws it all together and identifies some of the important themes and issues for future research.

This important new work has much to offer academic researchers in management in its in-depth theoretical analysis of the wide range of organizational and management issues associated with the application of IT in product and service development. It will also appeal to researchers and thought-leaders in consulting organizations whose primary area of interest is product development or IT applications.

Contenu
Section 1: IT and Project and Process Management.- The Role of Information Technology in Product Development: An Introduction.- Deriving Business Value from IT Applications in Product Development: A Complementarities-Based Model.- IT-Based Knowledge Management Systems to Support the Design of Product Development Processes.- IT-Based Tools to Support New Product Design: A Case Study of a Design Consultancy Firm.- Product Lifecycle Management (PLM): Critical Issues and Challenges in Implementation.- Section 2: IT and Collaboration and Knowledge Management.- Virtual Customer Environments: IT-Enabled Customer Co-innovation and Value Co-creation.- From Closed to Open Innovation: The Evolving Nature of Teams and the Use of Information Technology.- Enabling Consumer-Driven Service Innovation in Health Care: The Role of Online Health Information Technologies (HIT).- The Strength of IT-Based (Virtual) Interfirm Ties in the Development of Complex Product Systems.- Section 3: Issues for Future Research.- An Agenda for Future Research on IT and Product Development.