For undergraduate or graduate management courses in Organization Behavior, Group Dynamics, or Teamwork; also appropriate for executives enrolled in degree and non-degree short courses on general management. Gain inside insight to help team leaders and team members maximize their success in business. Making the Team: A Guide for Managers combines cutting-edge theory with the latest research and real-world applications in order to help team leaders and team members succeed in the business world. Every chapter of this edition contains new information, new research, updated examples, and more.

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Contenu

PART I. THE BASICS OF TEAMWORK
1. Teams in Organizations: Facts and Myths
1. Performance and Productivity: Team Performance Criteria and Threats to Productivity
1. Rewarding Teamwork: Compensation and Performance Appraisals
PART II. INTERNAL DYNAMICS
1. Designing the Team: Tasks, People, and Processes
1. Team Identity, Emotion, and Development
1. Sharpening the Team Mind: Communication and Collective Intelligence
1. Team Decision Making: Pitfalls and Solutions
1. Conflict in Teams: Leveraging Differences to Create Opportunity
1. Creativity: Mastering Strategies for High Performance
PART III. EXTERNAL DYNAMICS
1. Networking, Social Capital, and Integrating across Teams
1. Leadership: Managing the Paradox
1. Interteam Relations: Competition and Cooperation
1. Teaming Across Distance and Culture
APPENDIX 1. Managing Meetings: A Toolkit
APPENDIX 2. Tips for Facilitators
APPENDIX 3. A Guide for Creating Effective Study Groups
APPENDIX 4. Example Items from Peer Evaluations and 360-Degree Performance Evaluations