Service Agreements - A Management Guide

Note: This book is available in several languages: Chinese, English.

This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.

Texte du rabat
Note: This book is available in several languages: Chinese, English.

This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.

Résumé
Note: This book is available in several languages: Chinese, English.This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.