International Dictionary of Hospitality Management

The International Dictionary of Hospitality Management is the must have companion for all those working or studying in the field of hospitality management. With over 728 entries, it covers everything you need to know, from a concise definition of back office systems, to management accounting and yield management.

It covers all of the relevant issues in the field of hospitality management from both a sectoral level:

• Lodging
• Restaurants and Food service
• Time-share
• Clubs
• Events

As well as a functional one:

• Accounting and Finance
• Marketing
• Strategic Management
• Human Resources
• Information Technology
• Facilities Management

An abridged version of the successful International Encyclopedia of Hospitality Management, its user friendly layout provides readers with quick and concise answers across this diverse area of industry.

Auteur

Roger Hawkins, Richard Towell, Marie-Noëlle Lamy, Juliet Solheim

Contenu

Chapter 1 A; Chapter 2 B; Chapter 3 C; Chapter 4 D; Chapter 5 E; Chapter 6 F; Chapter 7 G; Chapter 8 H; Chapter 9 I; Chapter 10 J; Chapter 11 K; Chapter 12 L; Chapter 13 M; Chapter 14 N; Chapter 15 O; Chapter 16 P; Chapter 17 Q; Chapter 18 R; Chapter 19 S; Chapter 20 T; Chapter 21 U; Chapter 22 V; Chapter 23 W; Chapter 24 X; Chapter 25 Y; Chapter 26 Z;