Integrating the Organization of Health Services, Worker Wellbeing and Quality of Care

This book introduces the concept of 'healthy healthcare' and posits that this new concept is necessary in light of a shortage of healthcare staff in the near future. Healthy healthcare implies that healthcare systems are designed, managed and financed in balance with the available resources to improve workers' health and performance. Ultimately, a balanced perspective taking into account the patient, the staff and the complex healthcare system will lead to a more resource-efficient delivery of high-quality healthcare services. The book synthesizes evidence-based practice and research on the links between healthcare services, employee health and wellbeing, and quality of healthcare from an interdisciplinary perspective. Written by leading experts in this rapidly expanding field of inquiry, this is the first book ever compiled on the subject with such scope and breadth. It discusses how to conduct interventions and research on healthy healthcare with different populations and settings. The chapters critically examine the links between these pillars; and identify research gaps in both methodology and content from the perspectives of psychology, medicine, nursing, economy, law, technology, management and more. This innovative book is of interest to researchers and students of health sciences, public health, health economics and allied disciplines, as well as to stakeholders in the healthcare industry.

Chapter 24 of this book is available open access under a CC-By NC-ND 4.0 license at link.springer.com

Auteur

Dr. Lise Tevik Løvseth works as a Senior Researcher at St. Olav's University Hospital in Trondheim, and Senior Project Manager at the Faculty of Medicine and Health Science at the Norwegian University of Science and Technology, Trondheim, Norway. She has worked as an organizational consultant, has a master's degree in work and organizational psychology and D.Phil. in psychiatry. She has conducted and coordinated multiple European research projects in academic medicine and international networks in healthcare. Her main interest is research supervision, and her publications have focused on the relations between organizational factors, health, wellbeing and performance among personnel in emergency and healthcare services.

Prof. Dr. Annet de Lange works as a Professor of Human Resource Management at the Faculty of Economics and Management, Department of Human Resource Management, HAN University of Applied Sciences, the Netherlands, and Visiting Professor at the Department of Psychology, NTNU Trondheim, Norway. She has conducted large-scale research projects in healthcare settings and focused on relations between work, HRM and worker outcomes. She has published several Dutch books, several English chapters, and more than 80 peer-reviewed articles in high-impact journals.

Contenu

Part I Healthy Healthcare: An initial orientation on the integrated focus on Health care organizations, the employees and patients.- Chapter 1: Introduction Lise Lovseth & Annet de Lange.- Chapter 2 Concepts and definitions of Healthy Healthcare : Lise Lovseth.- Chapter 3 Quality of Care.- Chapter 4 Employee health and wellbeing: Marit Christensen & Annet de Lange.- Chapter 5 Organizational Interventions in Healthcare: process evaluation Karina Nielsen.- Part II: The interdisciplinary foundations of evidence based research and practice of Healthy Healthcare.- Chapter 6 Healthy Healthcare from a labour-economic perspective: Masood Gheasi & Annet de Lange.- Chapter 7 Beneficial or unhelpful? Implementation of technology in Healthy Healthcare.- Chapter 8 How employee health affects quality of care. Myths and evidence.- Chapter 9 The effect of organization on employee health, recruitment and retention.- Chapter 10 Organization of healthcare services and quality of care.- Part III Healthy Healthcare: Interventions and best practices.- Chapter 11-14: different best practices from European countries.- Chapter 11: A Dutch example: (Self)Leadership at work: Eghe Osagie & Annet de Lange.- Part IV: An evidence based model of Healthy Healthcare.- Chapter 15 Summarizing take-home messages for practice and Science Lise Lovseth & Annet de Lange.