The Workplace Community offers a structured, practical guide to developing collaborative knowledge-based communities in the workplace, from introducing employees and managers to new ways of working, to measuring effectiveness and providing corrective interventions for those who haven't achieved the desired results.

Auteur
Ian Gee is a leading thinker and practitioner on workplace change and OD. Ian's work has included many global change projects with a focus on systemic change as well as organization effectiveness This includes the use of Web2.0, social medias as well as an exploration of the use of avatars and virtual worlds in organization change and transformation. He is the Owner of Edgelands Consultancy and prior to this was Director of OD and Change at Nokia Corp and Senior OD consultant for Shell International. From 1989 to 1996 he was Senior Fellow for Organizational Development for the UK Office for Public Management. Ian is a regular conference and event speaker.

Matthew Hanwell has over 20 years of experience in the area of people-centric information technology in high-tech industries, where he has been responsible for developing and driving HR systems and technology, web based services, analytics, new ways of working focusing on community, collaboration and social media. Matthew worked at Nokia from 1997 2012, where he held various positions within HR and IT with global responsibility including HR Director Community and Social Media. His time at Nokia was spent developing and driving forward HR and people centric technology in support of business needs; from implementing a global ERP (SAP), through developing a portfolio of web-based solutions and services, Corporate intranet development and a portfolio of social media and collaboration capabilities. Prior to Nokia,Matthew spent 11 years at Digital Equipment Corporation, in various Project Management, and HRIT roles, finally having the role of European HRIS manager. Matthew has been a speaker and panelist at many international events and conferences, and has presented on HR Technology, HR analytics and Collaboration and Social Media.

Contenu

Ways of Working What Choices Do We Have? 2. What is a Workplace Community? 3. How to Tell if a Community is the Right Way of Working for You and Your Organisation? 4. Elements of an Effective Community 5. Setting up a Workplace Community Tools and Techniques 6. Stages of Community Development and What Can Go Wrong 7. Tools and Techniques for Planned Interventions 8. ROI and Measuring the Effectiveness of Your Community Resources