The New Normal in IT

Learn how IT leaders are adapting to the new reality of life during and after COVID-19

COVID-19 has caused fundamental shifts in attitudes around remote and office work. And in The New Normal in IT: How the Global Pandemic Changed Information Technology Forever, internationally renowned IT executive Gregory S. Smith explains how and why companies today are shedding corporate office locations and reducing office footprints.

You'll learn about how companies realized the value of information technology and a distributed workforce and what that means for IT professionals going forward. The book offers insightful lessons regarding:

• How to best take advantage of remote collaboration and hybrid remote/office workforces

• How to implement updated risk mitigation strategies and disaster recovery planning and testing to shield your organization from worst case scenarios

• How today's CIOs and CTOs adapt their IT governance frameworks to meet new challenges, including cybersecurity risks

The New Normal in IT is an indispensable resource for IT professionals, executives, graduate technology management students, and managers in any industry. It's also a must-read for anyone interested in the impact that COVID-19 had, and continues to have, on the information technology industry.

Auteur

GREGORY S. SMITH is Chief Information Officer for a Maryland-based organization. He has 30 years of experience managing complex IT and business systems at organizations including the Pew Charitable Trusts and the World Wildlife Fund. He also serves as an Adjunct Professor at Georgetown University, graduate programs, where he leverages his 20 years of higher education teaching experience to train the next generation of IT and business leaders.

Contenu

Preface

Acknowledgments

About the Author

Part I The Post-Pandemic New Normal

Chapter 1 Lasting Business Impacts and Resource Sourcing after a Global Pandemic

Chapter 2 The Shrinking Office of the Future: Cloud and Mobile Dominate

Chapter 3 Voice Systems and Collaboration in the New Hybrid Office Environment

Part II Risk Mitigation and Disaster Recovery is Your New Friend

Chapter 4 Never Be Unprepared for a Pandemic Again: Business Continuity and IT Disaster Recovery Going Forward

Chapter 5 IT Security for Corporate Resilience

Part III IT Governance to Performance Management

Chapter 6 IT Governance: Keep it Simple

Chapter 7 Key Performance Indicators for the New Normal

Chapter 8 Updated Research and CIO Priorities

Notes

Index