Contract management with CATS CM(R) version 4

This book describes version 4 of CATS CM®. This methodology for contract managementcan be used in both private and public sector organizations, and is valid for both demandand supply side.Contract management is the realization of intended contract objectives by proactivelymonitoring the fulfillment of all contractually established responsibilities, obligations,procedures, agreements, conditions and rates, resolving all ambiguities, contradictions andwhite spaces, managing all contract-related risks, and implementing all desired changes tothe contract, during the execution phase.CATS CM® offers a methodical and scalable approach to contract management. Itprovides a description of the principles, roles, and main issues for the contract managerand the best way of working. In addition to a description of the methodology, CATS CM®version 4 also offers specific tools for implementing contract management, for policy aswell as for processes.Increasingly, organizations recognize the importance of being in control of their businessecosystem. CATS CM® assists organizations to increase control of their joint responsibilityboth from a procurement and delivery point of view. A large number of organizations havechosen CATS CM® as the standard for their contract management processes.This new version of CATS CM® has been developed with these various practices in mind.CATS CM® version 4 is based on the principle that the management of a contract in execution has strong similarities on both sides of the contract, i.e. demand and supply; both can best be described as working in conjunction with each other.This book is intended for all who are responsible for, or deal with the execution ofcontracts: contract managers, business managers, delivery managers, project managers,service managers, facility managers, buyers, procurement managers, compliance managers,risk managers, account managers, sales managers and HR managers, along with theirdirectors and board members on both sides of the contract.

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Part I A vision on proactive contract management 1 Effective and efficient contract management2 Contracts and contract management3 Successfull contract management with the CATS control model4 Contract life cycle and the scope of CATS CMPart II The CATS CM methodology5 Pillar 1: Work To Be Done and all other contract matter 6 Pillar 2: Roles7 Pillar 3: Contract management Essentials8 Pillar 4: Contract management process and contract management scenariosPart III Applying the CATS CM methodology9 Initiate10 CM Essential 1: Contract objectives11 CM Essential 2: Stakeholders12 CM Essential 3: Contract relationships13 CM Essential 4: Risks14 CM Essential 5: Obligations15 CM Essential 6: Finances16 CM Essential 7: Contract governance17 CM Essential 8: Satisfaction18 CM Essential 9: Contract calendar19 CM Essential 10: Contract file20 Conclude Part IV Implementing, measuring and improving contract management21 Establishing a policy for the contract management process22 The Process owner contract management23 Implementing contract management 24 Measuring, controlling and improving the contract management process25 The CATS CM Maturity ModelAppendices