Apple macOS and iOS System Administration

Effectively manage Apple devices anywhere from a handful of Macs at one location to thousands of iPhones across many locations. This book is a comprehensive guide for supporting Mac and iOS devices in organizations of all sizes. You'll learn how to control a fleet of macOS clients using tools like Profile Manager, Apple Device Enrollment Program (DEP), and Apple Remote Desktop. Then integrate your Mac clients into your existing Microsoft solutions for file sharing, print sharing, Exchange, and Active Directory authentication without having to deploy additional Mac-specific middle-ware or syncing between multiple directory services. Apple macOS and iOS System Administration shows how to automate the software installation and upgrade process using the open source Munki platform and provides a scripted out-of-the box experience for large scale deployments of macOS endpoints in any organization. Finally, you'll see how to provision and manage thousands of iOS devices in a standardized and secure fashion with device restrictions and over-the-air configuration. You will:

• Integrate macOS and iOS clients into enterprise Microsoft environments
• Use Apple's Volume Purchase Program to manage App installations and share pools of Apps across multiple users
• Mass deploy iOS devices with standard configurations
• Remotely manage a fleet of macOS devices using Apple's Remote Desktop

Auteur
Drew Smith has spent the last twenty years in system administration, providing technology support and designing solutions across the United States. He has been responsible for fleets as large as 6,000 macOS devices across 52 different locations. In 2012, he deployed over 30,000 iPads to higher-education students in 15 different states, at the time it was one of the largest iPad 1:1 deployments. Drew enjoys sharing best practices with others to help them simplify and streamline the management of Apple devices in multi-platform environments.

Contenu

Chapter 1, Introduction to Apple platforms

Chapter Goal: Provide readers with an overview of Apple platforms and the uniqueness of Macs vs PCs.

· Introduction & Overview of this Book

· History of Apple platforms

· Introduction to macOS (10.15 Catalina)

· Introduction to iOS, iPad OS, tvOS, and watchOS (13.1)

· Apple Hardware & Software Integration

Chapter 2, macOS Client Administration

Chapter Goal: Provide readers with a basic understanding of the most common system utilities and tools built into macOS that all system administrators should be familiar with.

· Apple Hardware Troubleshooting

· Installing & Upgrading macOS

· Disk Utility

· Drive Partition & File Systems

· Recovery Tools

· System Preferences

· Managing Local User Accounts

· Parental Controls & ScreenTime

· System Utilities for System Administration

· Advanced Finder Techiques

· Introduction to the Terminal

Chapter 3, macOS Security

Chapter Goal: Provide readers with an in-depth understanding regarding all of Apple's hardware and operating system level security features.

· File Permissions

· GateKeeper

· FileVault Encryption

· T2 Chip & Activation Lock

· Transparency, Concent, and Control (TCC)

· Access Control

· Privacy Preferences Policy Control (PPPC)

Chapter 4, iOS Client Administration

Chapter Goal: Provide readers with a basic understanding of the most common settings, restrictions, and features for managing iOS devices.

· iOS Hardware Troubleshooting

· iOS Reset & Activation

· iOS Backup & Restore

· Managing Activation Lock

· Configuring VPN

· iOS Device Restrictions

· Managing ScreenTime Features

· Accessiblity & Guided Access Features

Chapter 5, macOS Management using Apple Remote Desktop

Chapter Goal: Provide readers with the knowledge to needed to remotely manage a fleet of macOS devices using Apple's Remote Desktop application.

· Purchasing & Installing Apple Remote Desktop (ARD)

· Configuring macOS Clients to use ARD

· Adding Clients to the ARD Admin Console · &n...