Dental Team Companion

The dental team approach is the future of oral healthcare provision. Team members must have shared goals, understand their roles and responsibilities and must react to situations as a team. This QuintEssential promotes the adoption of the team approach so important in modern oral healthcare provision.

Contenu
Putting the patient firstChapter 01: Changing society: moving with the timesChapter 02: Understanding and respect: caring for patients with special needsChapter 03: Patient interaction: engendering trust and confidenceChapter 04: Handling patient complaints: negative to positive outcomesChapter 05: Making the working environment safeCulture of the workplaceChapter 06: The workplaceChapter 07: Team roles and responsibilitiesChapter 08: Efficiency and effectivenessChapter 09: Stress avoidanceChapter 10: Handling disputesChapter 11: Companies and commerceChapter 12: Working with company representitivesProfessionalism?Chapter 13: What is professionalism?Chapter 14: Confidentiality, consent and recording keepingChapter 15: Observing regulationsChapter 16: Keeping up to date