Chapters of this book offer a careful selection of the best contributions to the Italian Association for Information Systems (ItAIS) Annual Conference, that took place in Venice, San Servolo Island, in October 2007. The main goal of this book is to disseminate academic knowledge, both theoretical and pragmatic, in the information systems community. Recognizing the relevance of many different disciplines, the book takes an interdisciplinary approach to the subject of information systems, thus providing a comprehensive and current coverage of this important area.

ItAIS (http://www.itais.org) is the Italian chapter of the Association for Information Systems (http://www.aisnet.org). It was established in 2003 and has since been promoting the exchange of ideas, experience and knowledge among both academics and professionals committed to the development, management, organization and use of information systems.

Contenu
Is Theory and Research Methodologies.- Interdisciplinarity and Its Research: The Influence of Martin Heidegger from 'Being and Time' to 'The Question Concerning Technology'.- E-Government Performance: An Interdisciplinary Evaluation Key.- The Tacking Knowledge Strategy Claudio Ciborra, Konrad Lorenz and the Ecology of Information Systems.- Is Development and Design Methodologies.- Loitering with Intent: Dealing with Human-Intensive Systems.- Modeling Business Processes with Building Blocks.- Software Development and Feedback from Usability Evaluations.- A Methodology for the Planning of Appropriate Egovernment Services.- Organizational Change and Impact of IT.- Individual Adoption of Convergent Mobile Technologies In Italy.- Organizational Impact of Technological Innovation on the Supply Chain Management in the Healthcare Organizations.- E-Clubbing: New Trends in Business Process Outsourcing.- Externalization of a Banking Information Systems Function: Features and Critical Aspects.- The Role of Managers and Professionals Within IT Related Change Processes. The Case of Healthcare Organizations.- ICT and Changing Working Relationships: Rational or Normative Fashion?.- Temporal Impacts of Information Technology in Organizations: A Literature Review.- Learning by Doing Mistakes Improving ICT Systems Through the Evaluation of Application Mistakes.- Innovation, Internationalization, and ICTs: Mediation Effects of Technology on Firms Processes of Growth.- The Glocalization of Italcementi Group by Introducing Sap: A Systemic Reading of a Case of Organizational Change.- Interorganizational Systems and Supply Chain Management Support: An Analysis of the Effects of the Interorganizational Relationship.- Reconfiguring the Fashion Business: The YOOX VirtualBoutique Case Study.- Organisation Processes Monitoring: Business Intelligence Systems Role.- The Organizational Impact of CRM in Service Companies with a Highly Advance Technology Profile.- Is in Engineering and in Computer Science.- Service Semantic Infrastructure for Information System Interoperability.- A Solution to Knowledge Management in Information-Based Services Based on Coopetition. A Case Study Concerning Work Market Services.- Governance, Metrics and Economics of IT.- Analyzing Data Quality Trade-Offs in Data-Redundant Systems.- The Impact of Functional Complexity on Open Source Maintenance Costs: An Exploratory Empirical Analysis.- Evaluation of the Cost Advantage of Application and Context Aware Networking.- Best Practices for the Innovative Chief Information Officer.- The Role of IS Performance Management Systems in Today's Enterprise.- A Methodological Framework for Evaluating Economic and Organizational Impact of IT Solutions.- Track: Education and Training in Information Systems.- Surveying Curricula in Information Systems in the Italian Faculties of Economics.- HumanComputer Interaction and Systems Security: An Organisational Appraisal.- E-Learning: Role and Opportunities in Adult Education.- Information and Knowledge Management.- Adding Advanced Annotation Functionalities to an Existing Digital Library System.- Collaborative E-Business and Document Management: Integration of Legacy DMSS with the EBXML Environment.- Field of Dreams in Knowledge Management Systems: Principles for Enhancing Psychological Attachment Between Person and Knowledge.- Knowledge Acquisition by Geographically Isolated Technical Workers: The Emergence of Spontaneous Practices from Organizational and Community-Based Relations.- Where Does Text Mining Meet KnowledgeManagement? A Case Study.- Ad-Hoc Maintenance Program Composition: An Ontological Approach.- Knowledge Discovery and Classification of Cooperation Processes for Internetworked Enterprises.- Knowledge-Oriented Technologies for the Integration of Networked Enterprises.- Sub-Symbolic Knowledge Representation for Evocative Chat-Bots.- A Semantic Framework for Enterprise Knowledge Management.- E-Services in Public and Private Sectors.- Infomediation Value in the Procurement Process: An Exploratory Analysis.- Business Models and E-Services: An Ontological Approach in a Cross-Border Environment.- Second Life: A Turning Point for Web 2.0 and E-Business?.- Development Methodologies for E-Services in Argentina.- Selecting Proper Authentication Mechanisms in Electronic Identity Management (EIDM): Open Issues.- A System Dynamics Approach to the Paper Dematerialization Process in the Italian Public Administration.- Public Private Partnership and E-Services: The Web Portal for E-Learning.