Hotel, Restaurant and Food Service Administration

This publication titled, "Hotel, Restaurant and Food Service Administration" deals with hospitality industry and lodging managers. An introductory overview of hotel organization and staff management in hotel industry is provided. The role and usefulness of employment, training, methodology and higher education in hospitality and tourism management is analyzed, so has been the issues related to relationship marketing, organizational and multi-unit management in hospitality sector. Role of logistics management, segmentation, branding and service customization in hospitality industry is analyzed. The issues related to safety, security and sanitation in hotel are focused. The factors related to cleaning, sanitization, pest control, storage and protection at hotel are dealt. Also, the related legal considerations and regulations in hospitality industry are covered. The challenges and case studies associated with hospitality management education are covered. CONTENTS: Hospitality Industry and Lodging Managers: An Introduc-tory Overview; Hotel Organization, Staff Management in Hotel Industry: Focus on Managing Tacts, Plans, Policies and Strategies; Hospitality and Tourism Management: Employment, Training, Methodology and Higher Education; Relationship Marketing, Organizational and Multi-unit Management in Hospitality Sector; Order Management, Warehouse Management and Logistics Solutions: Focus on Finance, Strategies and Performance in Hospitality Industry; Employee Attitudes, Perceptions and Human Resource Management of the Hospitality Industries; Business Development, Carrier Management and Customer Service Improvement in Hospitality Sector; Methodology of Measuring Quality in Hospitality Industry: Focus on Ease Integration, Speed Implementation, Reduce Costs and Staffing; Logistics Management, Segmentation, Branding, and Service Customization in Hospitality Industry....

Auteur

By Akhil Mathur