Highly Recommended 2 Student Book

Für junge Erwachsene in Ausbildung und Berufsalltag des Hotel- und Gaststättengewerbes

28 Units vermitteln die Schlüsselbegriffe und das notwendige Vokabular zur Bewältigung des Arbeitsalltags: Reservierungen entgegennehmen, mit Beschwerden umgehen oder jemandem Anweisungen erteilen.

Mit einer mehrsprachigen Wortliste, die das Fachvokabular aller Units auch auf Deutsch enthält.

Klappentext This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector. Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry. Zusammenfassung A new level of this highly communicative course for trainees in the hospitality and catering industry.

Résumé
A new level of this highly communicative course for trainees in the hospitality and catering industry.