Your AI Survival Guide

Practical and proven AI deployment strategies for non-technical business leadersIn Your AI Survival Guide: Scraped Knees, Bruised Elbows, and Lessons Learned from Real-World AI Deployments, business executive and technologist Sol Rashidi delivers an insightful and practical discussion of how to deploy artificial intelligence in your company. Having helped IBM launch Watson in 2011, Sol has first-hand knowledge of the ups, downs, and change management intricacies that can help you with a successful deployment beyond all the AI hype. She walks you through various frameworks for how to establish your AI strategy, pick your use cases, prepare your non-technology teams, and overcome the most common obstacles standing in the way of successfully implementing AI in your business, based on her many years of deploying AI projects in businesses, which few can claim.Sol demystifies the topic of artificial intelligence in a way that business leaders and business owners-and those who want to be more business minded-can easily understand. The book also offers: Real-world use cases from ten different industries, including retail, healthcare, energy, insurance, agriculture, and more; ten different functions, including supply chain, manufacturing, procurement, legal, and more; and personal stories, anecdotes, and insights gained from implementations Techniques for facilitating executive-level buy-in for your most ambitious and promising AI strategies Jargon-free and accessible language that simplifies a seemingly complicated topic And practical advice that's not based on AI hype Perfect for executives, managers, directors, founders, entrepreneurs, practitioners and other non-technical business leaders, Your AI Survival Guide is the ideal guide to help you deploy artificial intelligence in your business and increase your chances of success whether your business goal is top-line growth, increased productivity, or efficiency gains without having to add headcount as the go-to answer....

Auteur

With awards like "Top 100 AI Thought Leaders", "50 Most Powerful Women in Tech", "Top 75 Innovators", "Global 100 Power List", and many more, SOL RASHIDI is a technologist and business executive in the artificial intelligence and data space, who's helped launch some of the earliest business applications, including IBM Watson. She's a keynote speaker, presenter, and strategist who has held several C-suite positions at Fortune 500 companies.

Texte du rabat

Artificial intelligence is one of the most promising new developments in technology since the advent of the Internet. But standing in the way of widespread business adoption is a lot of hype and a formidable learning curve and technical pre-requisites to understanding this exciting new technology. How is an everyday businessperson supposed to wrap their heads around such a complicated subject?

Your AI Survival Guide is an insightful and practical take on how to deploy AI in your organization and how to get executives to sign off on your most ambitious--and potentially profitable--AI strategies. Business executive and technologist Sol Rashidi explains exactly how real-world businesses, spanning ten different industries and sectors, have used AI to great effect. She also demonstrates a new and exciting way of thinking about and explaining AI, relying on her first-hand experience as an early adopter of the technology working with some of the world's leading artificial intelligence companies.

Rashidi demystifies the subject of AI in a way that non-technical business leaders and C-suite executives can better comprehend and apply the technology in their own companies. Mercifully free of "tech-speak," Your AI Survival Guide uncomplicates a complex topic with narratives and stories that anyone can understand.

An essential resource for executives, managers, directors, founders, entrepreneurs, and business leaders, this book will earn a prominent place in the libraries of technical and non-technical professionals alike. It's a can't-miss guide for everyone who hopes to understand one of the most exciting new technologies to come along since the world wide web.

Contenu

Foreword xi

Chapter 1 Overcoming the Inertia 1

Inertia 3

Who Is This Book For? 5

Organizational Benefits 6

Business Benefits 7

Business Growth 8

Chapter 2 The Rogue Executive 11

Why the "Rogue Executive"? 12

My Formative Years 14

Sports 16

Leveling Up 16

Coach Doug 17

My Transition to Artificial Intelligence 18

Joining the C-Suite Ranks 21

Where Rubber Meets the Road 23

Chapter 3 Bend the Rules, Don't Break the Spirit 25

The Framework 26

Ask "Why?" 27

Develop Your AI Strategy 28

Think Big, Start Small, Scale Quickly 30

Choose Your Technology Partner 31

Pace Yourself 32

The Five Pillars 35

Chapter 4 How to Start 37

The Experience You Need 38

Framework for AI Initiatives 41

Phase 1: Conducting a Readiness Assessment 43

Readiness Questionnaire 45

Questionnaire Results 51

Phase 2: Your AI Strategy 55

Demonstration of How It Works 60

Phase 3: Creating and Selecting Use Cases 61

Use-Case Ideation 61

Use-Case Selection 63

How to Score Criticality and Complexity 64

Real-World and Practical Walk-Through 69

Phase 4: Preparing and Designing 72

The Vision 74

The Impacts 76

The Approach 78

The Process 84

The Support 89

Phase 5: Selecting a Solution 91

Tool Selection 92

Interoperability with Your Experts 97

Phase 6: Deploying and Going Live 99

Key Outcomes 101

Chapter 5 Your Project Killers: The Wrong People 105

Change Ain't Easy 105

Team Virtues 107

The 10 AI Archetypes 110

The Naysayer 111

The Evangelist 111

The Doer 112

The Discerner 112

The Blind 113

The Curmudgeon 113

The Saint 114

The Optimist 114

The Data Scientist 114

The Know-It-All 115

Change Management 115

The Dumpster Fire 118

Chapter 6 Human in the Loop 123

What is "Human in the Loop" 124

Responsible AI 124

The Four (4) Layers of Responsibility 125

The Six (6) Tenets of Responsible AI 128

Transparency 128

Accountability 129

Fairness 130

Privacy 130

Inclusiveness 131

Diversity and Nondiscrimination 132

Human in the Loop 132

My Nightmare 133

Chapter 7 How AI Will Impact Every Industry and Function 137

The Tipping Point for AI 138

How AI Is Impacting Various Businesses 139

Blue Chips 140

Well-Off Private Companies 140

Small Business Operations 141

Start-Ups and Scale-Ups 141

Small Businesses 142

How AI Is Impacting Industries 143

Agriculture 143

Travel and Leisure 145

Manufacturing 145

Retail 146

Media and Entertainment 148

Healthcare 149

Consumer Electronics 150

Fashion and Apparel 151

Education 152

Food and Beverage 153

Environment Health and Safety 154

Conclusion 155

How Artificial Intelligence Is Changing Functions 155

Legal 156

Procurement 156

Project Management Office 157

Human Resources 158

Customer Service 159

Sales 161

Training and Development 162

Finance 163

Research and Development 164

Marketing 166

Conclusion 167

Chapter 8 AI Jargon and Development 169

What Is AI? 169

What Is Not AI? 171

The Difference Between Artificial Intelligence and Human Intelligence 172

Jargon, Terms, and Definitions 173

Computer Science 173

Data 176

Analytics and Data Science 176

AI Terms 178

How We Got Here 182

Early 20th Century: Conceptual Foundations 183

Mid to Late 20th Century: Expansion, Growth, and Challenges 184

Late 20th Century: Rapid Growth 185

2010s-Present: Modern AI 187

Conclusion 189

Chapter 9 What the Future Holds 191

What Keeps Me Up at Night 194

What's Next 197

Appendix: Sources 201

Index 205