How to Untie a Balloon

Auteur

With more than 20 years of combined law enforcement, ministry, and executive leadership experience, Ryan Dunlap is an internationally recognized conflict management coach and trainer. He is a Certified Leadership Coach as well as the founder and Chief Conflict Officer at Conflictish, a conflict strategy firm dedicated to helping leaders improve how they lead themselves and others through conflict. He is the creator of The Real Tact Model®, a custom framework for developing conflict competence. To date, he's coached leaders to build their conflict competency around the globe and in several industries including biotech, government, nonprofit, faith-based, healthcare, pharma, education, food & beverage, and commercial construction, among others. Informing Ryan’s conflict expertise is experience as a decorated law enforcement officer. As a former SVU Detective, SWAT Hostage Negotiator, and Crisis Intervention Officer, Ryan has facilitated hundreds of high-stakes interviews, interrogations, and negotiations.  He lives in Atlanta.

Texte du rabat

This game-changing book, How to Untie a Balloon was written by former hostage negotiator and founder of Conflictish®, Ryan Dunlap. He guides readers into the messy world of human interaction and behavior. Readers will gain practical tips to navigate some of the problematic behaviors they experience with others that contribute to conflict. Why now? In a world where getting along is basically a survival skill, this book isn't just a good read-it's an absolute necessity. Packed with real stories and strategies straight from the interrogation room and the field, How to Untie a Balloon is your secret weapon to turn conflict into connection. Whether you're dealing with a grumpy coworker, a stubborn family member, or the ups and downs of modern love, this book is for you. Ready to flip the script on conflict? This book will help you get your 'ish together.

Contenu

Introduction: We’re All Full of Hot Air 

 Chapter 1: Pressure Points: Recognizing How Pressure Affects You

Chapter 2: Pop Quiz: What Does It Mean To Pop?

Chapter 3: Untying The Knots: The F.I.R.S.T. Steps Framework

Chapter 4: Overinflated Balloon Animal: Navigating Strong Feelings When Under Pressure

Chapter 5: Untangling Your Interests: Needs, Wants, and Everything in Between

Chapter 6: A Deflated Sense of Self: Managing Relationships

Chapter 7: Reading The Air: Finding Situational Clarity and Understanding

Chapter 8: Bouncing Back from a Set Back: Recovering From the Heavy Toll of High-Pressure

Chapter 9: Take a Deep Breath: Prioritizing & Iterating Relief

Chapter 10: Staying Afloat: I Popped, Now What? 
 
Acknowledgments

About the Author