Lean Leadership for Healthcare

Auteur

Ron Bercaw is the President of Breakthrough Horizons, LTD, a management consulting company specializing in World Class Improvement through the application of the Toyota Business System, or "lean". With over 38 years of experience in operations, his hands-on, lean management experience was gained through multiple enterprise transformations in different industries including custom packaging, power reliability electronics assembly, and test and measurement products. Educated at Purdue University, he learned the details and disciplined applications of lean principles, habits, and tools from both the Shingijutsu Sensei and their first-generation disciples. Since leaving industry, Ron has consulting experience in the healthcare sector (US and Canada health systems including primary care, acute care, and community applications of both clinical and back shop operations), the commercial sector (administration, manufacturing, distribution, supply chain, and engineering), and the public sector (US Army, US Navy, US Air Force including Depot Repair Operations, the Pentagon, and Surgeon General Assignments). Ron is also a recognized author with the release of four books, including his first Shingo award winning book entitled Taking Improvement from the Assembly Line to Healthcare, and a second Shingo award for Lean Leadership for Healthcare. He is a co-author of The Lean Electronic Health Record, along with Susan Snedaker and Kurt Knoth, as part of the HIMSS book series.

Texte du rabat

The second edition of this Shingo Prize winning book builds and expands on the first edition. The core of the book remains the same, however, the results have been updated and made more current given access to better data and enhanced use of the electronic health record.

Contenu

Foreword Preface Acknowledgements About the Author Chapter 1: Lean at a Glance Chapter 2: Creating and Deploying a Lean Strategy Chapter 3: Leading Change - The Transformation Roadmap and Phase 1: Getting Ready to Transform Chapter 4: The Transformation Roadmap - Phase 2: The Acceleration Phase (Improve, Sustain, and Spread) Chapter 5:The Transformation Roadmap - Phase 3: Make Organizational Improvement the "New" Culture Chapter 6: Leadership Behaviors and Actions for Success 7: Mitigating Transformation Risk and Avoiding Common Mistakes Chapter 8: Closing Thoughts Glossary