Interaction Design

A delightful, engaging, and comprehensive overview of interaction design

Effective and engaging design is a critical component of any digital product, from virtual reality software to chatbots, smartphone apps, and more.

In the newly updated sixth edition of Interaction Design: Beyond Human-Computer Interaction, a team of accomplished technology, design, and computing professors delivers an intuitive and instructive discussion of the principles underlying the design of effective interactive technologies. The authors discuss how to design and apply digital technologies in the real world, illustrated with numerous examples. The book explores the interdisciplinary foundations of interaction design, including skills from product design, computer science, human and social psychology, and others.

The book builds on the highly successful fifth edition and draws on extensive new research and interviews with accomplished professionals and researchers in the field that reflect a rapidly-changing landscape. It is supported by a website hosting digital resources that add to and complement the material contained within.

Readers will also find:

• Explorations of the social and emotional components of interacting with apps, digital devices and computers
• Descriptions about how to design, prototype, evaluate and construct technologies that support human-computer interaction
• Discussions of the cognitive aspects of interaction design, as well as design and evaluation, including usability testing and expert reviews.

An essential text for undergraduate and graduate students of human-computer interaction, interaction design, software engineering, web design, and information studies, Interaction Design will also prove to be indispensable for interaction design and user experience professionals.

Auteur

Yvonne Rogers is the Director of the Interaction Centre at University College London as well as a Professor of Interaction Design. Helen Sharp is Professor of Software Engineering at the Open University, UK. Jennifer Preece is Professor and Dean Emerita in the College of Information, Maryland's iSchool - at the University of Maryland.

Texte du rabat

The leading text in the field of human-computer interaction The field of interaction design is about designing interactive products and services to support the way people communicate and interact in their everyday and working lives. In particular, it involves applying knowledge and skills from many areas, including human-computer interaction, psychology, computer science, information systems and design to create transformative and immersive experiences. In the newly revised sixth edition of Interaction Design: Beyond Human-Computer Interaction, a team of distinguished UX and tech professionals delivers the latest, most up-to-date version of the gold standard in human-computer interaction references. The book offers a cross-disciplinary, practical, and process-oriented introduction to the field, showing readers the principles they should apply to interaction design as well as how to apply them. The authors demonstrate the interdisciplinary skills necessary for interaction design, human-computer interaction, information design, web design, and ubiquitous computing. An essential guide for interaction design professionals, the sixth edition of Interaction Design will also earn a place in the libraries of senior undergraduate and masters-level students of human-computer interaction, interaction design, web design, software engineering, and information studies. Accompanying the text is an extensive website at id-book.com which contains additional teaching and learning material. Full of revised, updated, and entirely new content, the book also provides:

• Explanations of the subject and process of interaction design
• Discussions of the cognitive aspects of human-computer interaction
• Explorations of social and emotional interaction with machines
• Tutorials on data gathering, analysis, interpretation, and presentation
• Examples of design, prototyping and cognitive walkthroughs
• Studies of evaluation in controlled and natural settings "This updated volume of Interaction Design: Beyond HCI offers a solid overview of interaction design (IxD) and human-computer interaction (HCI). Whether you are a newcomer to IxD and HCI or an experienced researcher/practitioner looking for a refresher, this volume is your go-to reference text."
  -Elizabeth F. Churchill, PhD, Senior Director, Google "Interactive technology underpins life for billions-keeping us entertained, keeping us alive and keeping us connected. Using the ideas, insights and inspirations in this book, lives can be transformed: made more enjoyable, safer, and fulfilled. A must-read book for students, researchers, and practitioners, written with passion, purpose and practical advice."
  -Professor Matt Jones, University of Swansea

Contenu

What's Inside xix

1 What Is Interaction Design? 1

1.1 Introduction 1

1.2 Good and Poor Design 3

1.3 Switching to Digital 6

1.4 What to Design 8

1.5 What Is Interaction Design? 10

1.6 People-Centered Design 14

1.7 Understanding People 16

1.8 Accessibility and Inclusiveness 17

1.9 Usability and User Experience Goals 20

Further Reading 32

Interview with Harry Brignull 34

2 The Process of Interaction Design 37

2.1 Introduction 37

2.2 What Is Involved in Interaction Design? 38

2.3 Some Practical Issues 55

Further Reading 66

3 Conceptualizing Interaction 69

3.1 Introduction 69

3.2 Conceptualizing Interaction 72

3.3 Conceptual Models 75

3.4 Interface Metaphors 79

3.5 Interaction Types 81

3.6 Paradigms, Visions, Challenges, Theories, Models, and Frameworks 89

Further Reading 96

Interview with Albrecht Schmidt 97

4 Cognitive Aspects 101

4.1 Introduction 101

4.2 What Is Cognition? 102

4.3 Cognitive Frameworks 124

Further Reading 134

5 Social Interaction 135

5.1 Introduction 135

5.2 Being Social 136

5.3 Face-to-Face Conversations 141

5.4 Remote Collaboration and Communication 147

5.5 Co-Presence 159

5.6 Social Games 165

Further Reading 169

6 Emotional Interaction 171

6.1 Introduction 171

6.2 Emotions and Behavior 172

6.3 Expressive Interfaces: Aesthetic or Annoying? 180

6.4 Affective Computing and Emotional AI 184

6.5 Persuasive Technologies and Behavioral Change 189

6.6 Anthropomorphism 192

Further Reading 196

7 Interfaces 199

7.1 Introduction 199

7.2 Interface Types 200

7.3 Natural User Interfaces and Beyond 266

7.4 Which Interface? 267

Further Reading 269

Interview with Leah Buechley 271

8 Data Gathering 273

8.1 Introduction 273

8.2 Six Key Issues 274

8.3 Capturing Data 281

8.4 Interviews 284

8.5 Questionnaires 294

8.6 Observation 302

8.7 Putting the Techniques to Work 315

Further Reading 322

9 Data Analysis, Interpretation, and Presentation 325

9.1 Introduction 325

9.2 Quantitative and Qualitative 327

9.3 Basic Quantitative Analysis 330

9.4 Basic Qualitative Analysis 340

9.5 Analytical Frameworks 350

9.6 Tools to Support Data Analysis 362

9.7 Interpreting and Presenting the Findings 362

Further Reading 368

10 Data at Scale and Ethical Concerns 371

10.1 Introduction 371

10.2 Approaches for Collecting and Analyzing Data 373

10.3 Visualizing and Exploring Data 388

10.4 Ethical Design Concerns 398

Further Reading 405

11 Discovering Requirements 407

11.1 Introduction 407

11.2 What, How, and Why? 408

11.3 What Are Requirements? 409

11.4 Data Gathering for Requirements 418

115. Bringing Requirements to Life: Personas and Scenarios 426

11.6 Capturing Interaction with Use Cases 436

Further Reading 440

**12 Design…