Intentional Integrity

In the tradition of Radical Candor, a highly respected Silicon Valley expert shows that in an age of ultra-transparency, companies that do not think seriously about a crucial element of corporate culture - in this case, integrity - are destined to fail.

'Stop talking about bringing your values to work and learn how to actually DO it!' - Kim Scott, bestselling author of Radical Candor

Intentional Integrity, by Silicon Valley expert Rob Chestnut, provides an excellent road map for any organization looking to create a clear set of values to live by.

The year 2020 triggered consumers to re-evaluate their relationship with brands in general, leading to customers prioritizing those seen to be 'doing good' or 'being helpful' in the context of the pandemic. There is a strong sentiment that businesses have a big part to play in helping society recover and a purpose-driven organization will likely have the edge. In the midst of a year of crisis, there is an opportunity for companies to re-evaluate how their businesses operate. The power to act with integrity is the key to developing this culture.

Drawing on his background as former General Counsel for Airbnb, Rob Chesnut explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture. Intentional Integrity is the handbook to revolutionizing your workplace by providing the right environment for people to do good work.

'Smart, practical advice for anyone looking to do good and do well' - Reid Hoffman, co-founder of LinkedIn and author of Blitzscaling

This is the rare fully realized look at not just what integrity means in the context of business, but how to make it second nature in the workplace. Business leaders should take note

Préface
In the tradition of Radical Candor, a highly respected Silicon Valley expert shows that in an age of ultra-transparency, companies that do not think seriously about a crucial element of corporate culture in this case, integrity are destined to fail.

Auteur
Robert Chesnut is the former General Counsel of Airbnb, Inc. A graduate of Harvard Law School and the University of Virginia, he worked for fourteen years with the U.S. Justice Department where he prosecuted bank robberies, kidnappings, murders, and espionage cases. He joined eBay in 1999 as its third lawyer where he founded its Trust and Safety team. He joined Airbnb in 2016, overseeing a team of approximately 125 legal professionals in over twenty offices around the world. It is there that he developed a popular interactive employee program, Integrity Belongs Here, to help drive compliance throughout the culture at the company.

Texte du rabat

Silicon Valley expert and General Counsel of Airbnb, Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture - integrity - are destined to fail.

Defining integrity is difficult. Once understood as 'telling the truth and keeping your word,' it was about following not just the letter but the spirit of the law. However, at a time when workplaces are becoming more diverse, global, and connected, silence about integrity creates ambiguities about right and wrong that make everyone uncertain, opening the door for the minority of people to rationalize selfish behaviour. Meanwhile, trust in most traditional institutions is at an all-time low and there's a dark cloud hovering over technology. And this is precisely where companies come in; as peoples' faith in establishments deteriorates, they're turning to their employer for stability.

In Intentional Integrity, Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture.

We will always need governments to manage defence, infrastructure, and basic societal functions. But, Chesnut argues, the private sector has the responsibility to use sensitivity and flexibility to make broader progress - if they act with integrity.

Résumé
In the tradition of Radical Candor, a highly respected Silicon Valley expert shows that in an age of ultra-transparency, companies that do not think seriously about a crucial element of corporate culture in this case, integrity are destined to fail.

Contenu

Introduction - i: Show of hands? A new approach to integrity Chapter - 1: Spies, jarts, and racism: The roots of corporate culture shocks Chapter - 2: Six Cs: Critical steps to fostering integrity in the workplace Chapter - 3: C is for Chief: Integrity begins at the top Section - Code Moment 1: Regina and the telltale text Section - Code Moment 2: Who's your customer, Charlie? Chapter - 4: Who are we?: Defining what integrity means to your organization Section - Code Moment 3: Paul, Serena, and a dead duck Section - Code Moment 4: A not-so-gentle ethical dilemma Chapter - 5: What will derail your mission: The 10 most common integrity issues Section - Code Moment 5: The game is on, the vibe is off Section - Code Moment 6: Just another tequila coffee break Section - Code Moment 7: Marty and the media quandary Section - Code Moment 8: Define "academic" Chapter - 6: Mix it up, blast it out, repeat: Communicating the integrity message Section - Code Moment 9: Tory and the ten sheets of copy paper Section - Code Moment 10: Win-win-win, or no good deed goes unpunished? Chapter - 7: The welcome mat for complaints: A clear and safe reporting process Section - Code Moment 11: On the glass Section - Code Moment 12: Blame it on Rio Chapter - 8: When the other shoe drops: Creating appropriate consequences for integrity violations Section - Code Moment 13: Password piracy Chapter - 9: Check the canaries: Monitoring the company culture for signs of trouble Section - Code Moment 14: Three blind mice Chapter - 10: Dude, you're not just "bad at dating": Sexual misconduct in the workplace Section - Code Moment 15: Sam, she's just not into you Section - Code Moment 16: "Sure, totally get it" Chapter - 11: Who you do business with defines you: Extending the integrity message to a community Chapter - Conclusion: A superpower for our times Section - ii: Appendix: Discussion of Code Moments Acknowledgements - iii: Acknowledgments Section - iv: Notes Index - v: Index