Rethinking Knowledge Management

Rethinking Knowledge Management: From Knowledge Objects to Knowledge Processes readdresses fundamental issues in knowledge management, leading to a new area of study: knowledge processes. These integrate research across a variety of fields, thus reasserting the fundamental insights of knowledge management in organizations and societies. Knowledge processes go far beyond traditional information acquisition and processing by stressing the importance and creative potential of human expression, communication, and learning for successful economic planning and meaningful personal and social existence.

McInerney's and Day's superb authors from various disciplines offer new and exciting views on knowledge acquisition, generation, sharing and management in a post-industrial environment. Their contributions discuss problems of knowledge acquisition, handling, and learning from a variety of perspectives. Rather than the traditional notion of stores of knowledge that we hold in our mind, the view presented in this book is that of a constantly changing notion of what we know, of feelings related to that knowledge, and of a more holistic understanding of the act of knowing.

Includes supplementary material: sn.pub/extras

Contenu
Conversations for reflection.- An Activity Centered Framework for Knowledge Management.- Trust and Knowledge Sharing in Organizations.- The Practice Gap.- Can Organizations Really Unlearn?.- Managing Knowledge for Innovation.- Where and When was Knowledge Managed?.- Knowledge Processes and Communication Dynamics in Mobile Telework.- The Critical Role of the Librarian/Information Officer as Boundary Spanner Across Cultures.- Sensemaking and the Creation of Social Webs.- Consumer Knowledge, Social Sensemaking and Negotiated Brand Identity.- Knowledge Processes and Organizational Learning.- Management of the Knowing and the Known in Transactional Theory of Action (TTA).- Knowing and Indexical Psychology.