Performance Feedback Strategies

Auteur

Sandra Mashihi is an organizational psychologist and founder of Spectra Coaching, where she consults with leaders, teams, and organizations to help increase self-awareness, build working relationships, and improve workplace performance. For more than 20 years, she has worked with clients globally in diverse industries, including healthcare, sales, entertainment, education, and technology. As an executive coach, keynote speaker, and workshop facilitator, she is known for her pragmatic approach and her ability to turn insights from cutting-edge research and proven strategies into sustainable results.

Kenneth M. Nowack is president and chief research officer at Envisia Learning. He holds a doctorate in educational psychology. For more than 30 years, he has developed assessments, organizational climate surveys, simulations, and other tools for a wide array of global organizations in the public and private sectors. Ken publishes, teaches, and consults on topics ranging from 360-degree feedback to behavioral medicine and health psychology. He is an editor for Consulting Psychology Journal and a member of the Consortium for Research on Emotional Intelligence in Organizations.

Texte du rabat

Unlock the Full Potential of Your Employees With Effective Feedback 
 Providing performance feedback is one of the most challenging tasks leaders face. Feedback often sparks frustration and fear for both leaders and their teams. Why? Because there is a disconnect between what leaders think they are communicating and what employees receive. 
 In this essential book, leadership experts Sandra Mashihi and Kenneth Nowack offer leaders their four-part Performance Feedback Coaching Model that’s designed to bridge this gap. After spending a decade developing, testing, and refining their model with leaders around the world, the authors offer this powerful framework that’s based on research in neuroscience and psychology. 
 The book equips leaders at all levels with practical strategies and tools to deliver tailored feedback that aligns with each employee’s unique skills and interpersonal strengths. By personalizing feedback, leaders can inspire significant improvements in employee behavior, creating a workplace where leaders achieve their goals and employees thrive—a true win-win situation. 
 The authors share powerful stories, real-life examples, and user-friendly tips, as well as questionnaires, worksheets, and other tools leaders can apply immediately. 
 With this book as your road map, you will have the guidance you need to improve your employees’ development, performance, motivation, satisfaction, and retention.

Contenu

Introduction 

 Part 1: The Science and Art of Feedback 



1. The Power of Feedback 


2. Neuroscience and Feedback 


3. Challenges in Giving and Receiving Feedback 


4. Feedback for Behavior Change 

   

 Part 2: The Performance Coaching Feedback Model 


5. How the Model Works 


6. Performance Acceleration 


7. Performance Management 


8. Performance Enhancement 


9. Performance Improvement 

 Conclusion