Organizational Change, Evolution, Structuring and Awareness

The Orchestra (Organizational Change, Evolution, Structuring and Awareness) project, as the name suggests, was the result of the contributions of a number of people and organizations, whose collaborative efforts made the project and its results possible. This report provides readers with a global perspective on the project, its conceptual roots, the developed technologies, the partners, and the users. The following subsection is a long but necessary acknowledgement to a large number of people, from the several organizations that participated in the project: INESC (P), SMD (P), Software AG (DIE), UPM (E), Lisle (E), Novabase (P), EDP (P), Edinfor (P), CN (P), ISCTE (P), UITESA(E), T ASKON (N). Without these organizations and the people mentioned below, the project would not have been possible. The uninvolved reader is therefore asked to forgive us for this long acknowledgement, and go directly to the fIrst chapter. Acknowledgments This is a personal acknowledgment of the contributions of most of those people, and an anticipated apology to anyone who may have been left out of this large list. The persons are mentioned in the order of the organizations they belong to, just for the sake of not losing track of them all.

Contenu

1. Introduction.- 2. Rationale and Birth of the Orchestra Project.- 2.1 A Conceptual Framework.- 2.2 The Objectives of Orchestra.- 2.3 A Bit of History.- 3. Functionality of the Orchestra Environment.- 3.1 Organizational Analysis.- 3.2 Office and Workflow Platform.- 3.3 Communication.- 3.4 Decision and Group Interaction.- 4. Architectural Issues in Orchestra.- 4.1 Logical Architecture.- 4.2 Specific Architectural Configurations.- 4.3 Mechanisms for Modularity.- 5. Technical Information on Components and Prototypes.- 5.1 Taskon/OORAM Technical Data.- 5.2 Orchestra/ELENIX Multimedia 3.0.- 5.3 Information Systems Integration.- 5.4 Contextual Communication.- 5.5 Management & Executive Information Systems.- 5.6 Interactive Negotiation Tools.- 6. The Pilot Sites.- 6.1 EDP.- 6.2 Comunicações Nacionais.- 6.3 CONUC/UITESA.- 6.4 BEST.- 7. Market and Exploitation.- 7.1 The Market for Orchestra.- 7.2 Products and Services Definition.- 7.3 Direct Exploitation by Industrial Partners.- 8. The Orchestra Partners.- 8.1 INESC.- 8.2 Software AG.- 8.3 SMD Informatica.- 8.4 NOVABASE.- 8.5 TASKON.- 8.6 EDP.- 8.7 EDINFOR.- 8.8 Comunicações Nacionais.- 8.9 UITESA.- 8.10 ISCTE.- 8.11 LISLE.- 8.12 UPM.- 9. Dissemination of Results.- 9.1 Dissemination in the Industrial Forum.- 9.2 Dissemination in the R&D.- 10. Conclusion.- 10.1 Project Resources, Management, and Operation.- 10.2 Contributions and Open Directions.- 11. References.- Appendix A List of Actual (Available) Deliverables.- Appendix B Addresses and Contact Points.- Appendix C Internal Survey Questionnaires and Results.