Managing Teams for Dummies

Auteur

Marty Brounstein is a consultant and trainer specializing in management, career development, and customer service. He is the author of Communicating Effectively For Dummies, among other titles.

Texte du rabat

• Takes the reader beyond the conceptual idea of teams and provides practical advice for developing groups with interdependence in their work and the knowledge to become winning teams. Describes the type of leadership needed to guide teams successfully and prepares managers for challenges that arise. Unfolds the three cornerstones' model for developing team success and provides how-to strategies to make them happen. Provides tools, tips, and anecdotes about interpersonal communications, conflict resolution, problem solving, group decision-making, meetings, and goal setting. Discusses the types of teams that are growing in popularity-- self-directed teams, project teams, and task teams.

Contenu

Introduction 1

Part I: Getting Into Teams 7

Chapter 1: Recognizing a Business Team When You See One 9

Chapter 2: Creating a Team Culture: Going Beyond the Magic Wand 23

Part II: Leadership for Team Success 37

Chapter 3: Leading Teams as a Coach 39

Chapter 4: Leading Teams Through Change 55

Part III: Strategies for Building Productive Teams 73

Chapter 5: The Focus Cornerstone: Seeing Where the Team Is Going, and How 75

Chapter 6: Everyone Working Together: The Cohesiveness Cornerstone 99

Chapter 7: Taking Responsibility: The Accountability Cornerstone 121

Part IV: Developing Tools for Productive Team Players 139

Chapter 8: Communicating: Listening and Speaking at Your Best 141

Chapter 9: Problem-solving and Planning: Adding Method to the Madness 159

Chapter 10: Resolving Conflicts on the Team 179

Chapter 11: Making Decisions as a Team 197

Chapter 12: Making the M Word (Meetings) Meaningful 215

Part V: Managing Some Tougher Team Matters 239

Chapter 13: Managing Without Supervisors: Self-Directed Teams 241

Chapter 14: Managing Project Teams and Task Teams to Success 263

Chapter 15: Show Us the Money: Incentives and Other Rewards for Teams 281

Part VI: The Part of Tens 299

Chapter 16: Ten Tips for Management Groups to Work as Teams 301

Chapter 17: Ten Tips for Getting a Team Back on Track 307

Chapter 18: Ten Qualities of an Effective Team Player 313

Index 317