Strategic Software Quality Management

Auteur

Dr. Mahsa Fidanboy has been working in the IT sector for almost 10 years mainly related to agile methods, software development standards and models, and IT service management. Before that, during her graduate programs, she studied information systems and R&D performance and wrote her Ph.D. thesis on the factors influencing R&A performance at technology parks. She is the author of the book Organizations and complex adaptive systems. She holds international certificates in the fields of project management, agile methods, telecommunication, and IT-related frameworks and models. She has worked as IT management consultant at Fidanboy Consulting and has been working for a well-known software company located at Bilkent University Techno Park (Bilkent CyberPark) as a quality expert.

Dr. C. Öcal Fidanboy holds his PhD degree from Bakent University in Management and Organization, his Master's degree from Cankaya University in Computer Engineering and another in Chemical Engineering from Hacettepe University, his Bachelor's degree in Chemical Engineering and the other in Business Administration. In his twenty years of career life, he has worked for TUBITAK, Turk Telekom, and many other organizations and firms as a Quality Manager and Management Consultant. He taught many courses such as Sofware Quality Assurance & Management, Organization Theory, R&D Management, and Ethics in Educational Institutions at different universities as a part-time instructor and full-time faculty member. At the same time, he gives consultancy and training on IT management, software process management, CMMI, software project management, software quality assurance, software management standards, and strategic R&D management. He has received the title of associate professor and is currently a faculty member at Ostim Technical University.

Texte du rabat

This book, by bridging software quality management and strategic management, can be used by software quality practitioners for effective results. The software development process is usually studied with regards to its functional aspects and the attempts to improve the quality and performance are mainly concentrated on the technical side.

Contenu

1. Analysis of the current situation
2. Identification of the revisable points
3. Determination of the strategies
4. Tracking the progress
5. Achieving sustainable improvement