Innovative Advisory Services in the Virtual World

Based on detailed analysis of applications in business and government sectors, this book discusses the current state and future trends of virtual advisory services in digital environments. Shows how to effectively design and deliver virtual advisory services.

How to effectively design and deliver virtual advisory services can be a mystery to many public and private organisations. This study examines the interesting phenomenon of providing virtual advisors to assist users in accomplishing their tasks in the digital world. Based on a thorough analysis of abundant typical applications in various business and government sectors, this book discusses the current status and future trends of virtual advisory services in digital environments. This book also reveals exactly what users expect from such services, and what they hate! It provides thought-provoking guidelines for best practice in the design and provision of virtual advisors on e-portals.

This book can inspire brilliant and creative business ideas, especially for people who are eager to attract more visitors to their online portals This book expands the horizons of future shopping environments for customers who are bored with traditional e-commerce websites. These customers are looking for a sense of the human touch, more personal assistance or fun from online shopping For educators and educational institutions, this book showcases how to prompt their institution in virtual platforms and how to make learning an enjoyable and fun experience for students This book highlights many helpful guidelines and tips on the effective design and delivery of virtual advisory services in order to remain competitive in e-business Includes supplementary material: sn.pub/extras

Contenu
Introduction.- Virtual advisors in the virtual world.- Virtual advisors in various application domains.- Preliminary data collections on user opinions about virtual advisors.- Discussion and Implications.- Conclusions.