The Happy Index

Discover the secrets of upside-down management and doing the right thing with James Timpson''s The Happy Index . With over 2,000 locations across the UK and overseeing multiple operations daily for the past two decades, it''s fair to say that the CEO of the family-owned Timpson business knows a thing or two about running a successful company. What makes James Timpson''s approach to collaboration, profit and success is simple: let the people you hire run your business. That might seem like a simple concept to a CEO, manager or director but if you think about the hundreds of meetings, hours lost from your day by responding to emails, signing off on projects and more, you will notice that you are still working in a traditional, top-down mindset. Doing this means the team you work with only see themselves as a cog in the machine instead of the trusted, valued colleagues that they are. The Happy Index is structured into lessons that will equip you and the people you work with, with the tools and tactics to re-evaluate the ways you manage your business. Offering insight into the ways in which James has overseen the family business, he firmly believes that you will see the benefits of working with an upside-down mindset, not only for financial success but also your team''s wellbeing and happiness. Really, though, it''s easy. Turn up on time. Trust your team. Do your work.

Auteur

James Timpson OBE is a British businessman and politician who is currently Minister of State for Prisons, Probation and Reducing Reoffending. From 2002 until 2024 he was the CEO of the five-generation, family-owned company Timpson, which includes many of the UK's best-known high street retailers. In addition to leading an organisation of 5,600 staff across 2,000 locations, James was Chair of the Prison Reform Trust and regularly advised figures across the private and public sectors. He is the father to three adult children and lives in Cheshire with his wife, Roisin. The Happy Index is his first book and all of his earnings will be given to the Prison Reform Trust.

Texte du rabat

Discover the key to positive workplaces and better results from one of Britain's most successful leaders.'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' The Guardian