Business Continuity Management

Deliver a best practice business continuity and resilience framework guided by ISO 22301:2019 with case studies, useful templates and practical solutions for any organization.

Build and maintain resiliency with this practical guide to approaching risk head on and building an effective business continuity strategy. It is critical that every business has a strong continuity plan in the face of heightened global risk and large-scale disruption. Business Continuity Management offers a straightforward and practical guide to building effective contingency plans and maintaining a resilient organization. Including tips, tools and templates, this book is a crucial guide to approaching business-wide disruption. It includes practical solutions built from the author's personal experience managing hundreds of projects in a variety of business settings. This fully updated edition contains new case studies and guidance on the latest organizational challenges, including geopolitical risks, climate change, supply chain disruptions and how businesses can make effective decisions in a world of endless data. With key performance indicators, templates and checklists covering planning, response, reporting and assurance, this book is the essential resource for business continuity and resilience professionals.

New to this edition: includes new guidance on the latest business challenges, including geopolitical risks, climate change, supply chain disruptions and the shift towards hybrid working environments. This edition also contains new content on the importance of using data to support resilience decision making with advice on scenario modelling, risk quantification and analytics. It covers the latest guidance on updates to BS 65000

Auteur
James is Managing Director of Strategic Risk Consulting for Marsh. He has extensive experience of delivering Business Continuity Management, Crisis Management, Supply Chain and Operational Resilience projects across a wide range of industries. He previously worked for PwC where he was responsible for building the firm's enterprise resilience advisory services. He has also held Head Risk Management roles for the Nuclear Decommissioning Authority in the UK and for the British Broadcasting Corporation (BBC). Outside of his day to day role; James chairs the International Standards Committee (ISO) responsible for the development of all global Business Continuity and Organizational Resilience Standards. Under his chairmanship the group has published a wide range of Standards including ISO 22316 (Organizational Resilience) and the 2019 revision of ISO 22301 and ISO 22313 (Business Continuity Management). Through his ISO role and broader consulting experience, James is regularly asked to speak at conferences on the subject of Business Continuity and Resilience. He is also often quoted in the media having appeared on, or been quoted by the BBC, CNN and the Times newspaper. Prior to his consulting experience, James worked for the UK Cabinet Office where he was responsible for planning for terrorism events during the London Olympic Games in 2012. This role involved working to support Government Ministers in responding to national emergencies as part of the UK's crisis response structures (otherwise known as COBR). James in an Honorary Member of the Business Continuity Institute (BCI). He is based in London.

Contenu

• • Chapter - 01: Introduction;
• Section - ONE: Core principles;
• • Chapter - 02: The evolution of resilience;
  • Chapter - 03: What can we learn from international standards?;
  • Chapter - 04: How business continuity and resilience differs between industries;
  • Chapter - 05: Comparing incident management, crisis management and business continuity;
  • Chapter - 06: Good practice in crisis response;
  • Chapter - 07: Lessons for the permacrisis;
• Section - TWO: Guidance on delivering an effective business continuity capability;
• • Chapter - 08: Gaining and maintaining the attention of the board;
  • Chapter - 09: Developing the governance and implementing resources;
  • Chapter - 10: Delivering the BIA and determining recovery strategies;
  • Chapter - 11: Writing plans and procedures;
  • Chapter - 12: Training and exercising;
  • Chapter - 13: Supply chain resilience;
  • Chapter - 14: Reviewing, auditing and improving;
• Section - THREE: Templates and checklists;
• • Chapter - 15: Plan contents and tips for completion;
  • Chapter - 16: Response templates;
  • Chapter - 17: Assurance scorecard;
  • Chapter - 18: Supplier assessment;