e-Management

Offers an insight into the very real - and new - challenges faced by IT Professionals and IT Managers in the world of e-Business

Focuses on the success of the Manager - and not just the project Covers the reality of IT management Structured to allow the reader to 'dip in' to particular topics

Contenu
Introduction.- Part 1: Definition of e-Business.- Part 2: The Implications of e-Business; General System's Issues; Our Customers' Expectations; Our Partners' Expectations; Part 3: How e-Business Impacts the IT Manager.- Business Processes; IT Processes; Managing Technology; Managing People; Part 4: A Model for the e-Business IT Manager.- Purpose of this section; The Proposition; The Model; Part 5: Worked Examples.- Introduction; Example 1: B2C Intranet Site; Example 2: B2B Collaborative ERP Extranet; Example 3: Advertising via Mobile Technology; Example 4: Solely Outsourced e-Business Development; Example 5: Core Back-Office Systems Development; References.- Part 6: Technical Challenges.