Giuseppe Ioppolo is Full Professor of Commodity Science (SECS-P/13). He has been teaching Lean Management and TQM for 15 years and has several articles and research papers on Quality Management, Lean Management, Circular Economy and Sustainability. He has extensive experience in project management too. He also serves as Editor-in Chief of MDPI journal, Sustainability.

Cristina Ciliberto received a Ph.D. in Economics, Management and Statistics and has experience working with organizations to improve their manufacturing processes. She had published articles and research papers on the topics of Quality Management, Industry 4.0 and Lean Production. She is black belt of Lean Six Sigma.

Katarzyna Szopik-Depczy ska, Ph.D., DSc., is Associate Professor in Management and Quality Sciences at University of Szczecin, Institute of Management (Poland) and has several papers on TQM, Business Innovation and Lean Production.

Texte du rabat

Total Quality Management and Lean Thinking 5.0: Theories and Methods offers an integrated approach to quality management that combines the principles of Total Quality Management (TQM) and Lean Thinking.

Résumé
Total Quality Management and Lean Thinking 5.0: Theories and Methods offers an integrated approach to quality management that combines the principles of Total Quality Management (TQM) and Lean Thinking.

Contenu

Total Quality Management 2. AI Technologies in Modern Quality Management 3. Lean Thinking 5.0 and Its Connection to TQM 4. Quality Management Tools in TQM and Lean Thinking 5. Statistical Tools in TQM and Lean Thinking 6. Management Tools in TQM and Lean Thinking 7. QFD methodology and Risk Management in TQM and Lean Thinking 8. Customer Analysis Techniques in TQM and Lean Thinking 9. Case Studies: TQM, Lean Thinking Practice and Six Sigma