Reinventing Government

Informationen zum Autor David Osborne , managing partner of The Public Strategies Group, has served as an advisor to Vice President Al Gore, a consultant to America?s public sector managers and a counselor to leaders worldwide. He lives in Essex, Massachusetts. Klappentext A revolution is stirring in America. People are increasingly dissatisfied with the way the government works. This New York Times bestseller is both a call to arms against bureaucratic malaise and a guide for those who want to build something better. Using case studies from around the country! the authors lay out a road map for entrepreneurial government which applies results-oriented philosophies to public policy. Zusammenfassung "A landmark in the debate on the future of public policy." The Washington Post . Inhaltsverzeichnis Reinventing Government - David Osborne and Ted Gaebler Acknowledgments Preface Introduction: An American Perestroika 1. Catalytic Government: Steering Rather Than Rowing 2. Community-Owned Government: Empowering Rather Than Serving 3. Competitive Government: Injecting Competition into Service Delivery 4. Mission-Driven Government: Transforming Rule-Driven Organizations 5. Results-Oriented Government: Funding Outcomes, Not Inputs 6. Customer-Driven Government: Meeting the Needs of the Customer, Not Bureaucracy 7. Enterprising Government: Earning Rather Than Spending 8. Anticipatory Government: Prevention Rather Than Cure 9. Decentralized Government: From Hierarchy to Participation and Teamwork 10. Market-Oriented Government: Leveraging Change Through the Market 11. Putting It All Together Appendix A Appendix B Notes Index

Auteur

David Osborne, managing partner of The Public Strategies Group, has served as an advisor to Vice President Al Gore, a consultant to America?s public sector managers and a counselor to leaders worldwide. He lives in Essex, Massachusetts.

Texte du rabat

A revolution is stirring in America. People are increasingly dissatisfied with the way the government works. This New York Times bestseller is both a call to arms against bureaucratic malaise and a guide for those who want to build something better. Using case studies from around the country, the authors lay out a road map for entrepreneurial government which applies results-oriented philosophies to public policy.

Résumé
"A landmark in the debate on the future of public policy."—The Washington Post.

Contenu
Reinventing Government - David Osborne and Ted Gaebler Acknowledgments
Preface
Introduction: An American Perestroika

1. Catalytic Government: Steering Rather Than Rowing
2. Community-Owned Government: Empowering Rather Than Serving
3. Competitive Government: Injecting Competition into Service Delivery
4. Mission-Driven Government: Transforming Rule-Driven Organizations
5. Results-Oriented Government: Funding Outcomes, Not Inputs
6. Customer-Driven Government: Meeting the Needs of the Customer, Not Bureaucracy
7. Enterprising Government: Earning Rather Than Spending
8. Anticipatory Government: Prevention Rather Than Cure
9. Decentralized Government: From Hierarchy to Participation and Teamwork
10. Market-Oriented Government: Leveraging Change Through the Market
11. Putting It All Together
    Appendix A
    Appendix B
    Notes
    Index