The Heartbeat of Excellence

Create sustainable high performing teams the Swiss way

Auteur

Curt Blattner is Co-Founder of the Institute of Emerging Change consultancy. Curt has had an extensive career at Nestlé including the construction and leadership of a global group of internal consultants for continuous improvement. Curt has Canadian and Swiss citizenship and grew up in Australia and Switzerland. He holds a degree in Agricultural Engineering from the Swiss Federal Institute of Technology.

Texte du rabat

The world is exhibiting the urgent need for sustainable change. In his first book, Curt Blattner introduces a new approach fit for the modern workforce which encourages sustainable interactive leadership - placing the dialogue between leaders and teams at the centre of development. Based on his experiences in leading positions of the international retail giant, Nestle, Blattner shares his stories and the model used to support the globally successful coffee retailer. Blattner draws influence from the Swiss direct democratic governance and non-hierarchical politics and applies them to leadership to sustainably create high-performing teams for the future. The Heartbeat of Excellence offers a detailed alternative to changing culture for anybody to understand and follow fostering a human process with Emerging Change, creating high performing human relations, and consequently installing change sustainably, the Swiss Way.

Résumé
Create sustainable high performing teams the Swiss way

Contenu

A Paradigm Shift in the Journey to Excellence-Mobilizing people's untapped potential means advocating employee involvement and a new leadership styleThe Swiss Way-Changing sustainably the Swiss way is possible, through autonomy and emergencePeople: Emotions and Rationality-The power of emotions to mobilize the people's untapped potential is underestimated in businessHuman Relations and Coherence-Management of change fails when people initiatives do not address coherence. High-performing human relations and autonomy result in coherence and self-organizationAutonomy and Cooperation-Autonomous cooperation is the foundation for a team living its interdependencyLeaders and Planned Change-Excessive planned change kills trust and tolerance, and autonomy and cooperation sufferHuman Process with Emerging Change-In the human process with emerging change, all elements are in balance in constructive dialogues: rational and emotional reasoning, organizational coherence, autonomous cooperation, emergence and planned changeThe Model of Emerging Change-Changing sustainably with the three contracts of emerging change means changing livesApplying the Three Contracts-Beyond the constructive dialogues in the three contracts lie the rituals which, once experienced, nobody will wish to forsakeInstalling a Human Process with Emerging Change in the Organization-Looking at the team and leader as fractal, the team as leader and the virtuous circle