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This book deals with the design of computer-integrated manufacturing and production systems from a human-factors perspective. Based on a NATO Advanced Study Institute, it contains both full-length contributions and edited workshop reports.
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The Background to the Institute The NATO Advanced Study Institute (ASI) 'People and Computers - Applying an Anthropocentric Approach to Integrated Production Systems and Organisations' came about after the distribution of a NATO fact sheet to BruneI University, which described the funding of ASls. The 'embryonic' director of the ASI brought this opportunity to the attention of the group of people, (some at BruneI and some from outside), who were together responsible for the teaching and management of the course in Computer Integrated Manufacturing (CIM) in BruneI's Department of Manufacturing and Engineering Systems. This course had been conceived in 1986 and was envisaged as a vehicle for teaching manufacturing engineering students the technology of information integration through project work. While the original idea of the course had also included the organisational aspects of CIM, the human factors questions were not considered. This shortcoming was recognised and the trial run of the course in 1988 contained some lectures on 'people' issues. The course team were therefore well prepared and keen to explore the People, Organisation and Technology (POT) aspects of computer integration, as applied to industrial production. A context was proposed which would allow the inclusion of people from many different backgrounds and which would open up time and space for reflection. The proposal to organise a NATO ASI was therefore welcomed by all concerned.
Contenu
Keynote Paper.- 1. Human Centred Shaping of Social Innovation.- Business and Enterprise Context of Human Centred Systems.- 2. An Industrial Perspective of Human Centred Systems.- 3. A Business Strategy Perspective in HCS.- 4. A Business Strategy Perspective in HCS.- 5. Getting the Human to the Centre of the System.- 6. Human Centred Computer Integration in Manufacturing.- Information, Communication, Interfacing and their Requirements.- 7. The Impact of Information Technology and the Informating Capacity of the Organization on the Enterprise's Performance.- 8. The Possible Roles of Gender and Cognitive Style in the Design of Human-Centred Computer Interfaces.- 9. Communication, Learning and Teamwork for Human Centred Engineering Systems Design.- 10. Human-Centred Systems: New Roles for Designers, Managers and Employees.- 11. Human-Centred Design, Implementation and Operation of Man-Machine Systems.- 12. Integral Communication and Integral Learning.- Technology and its Usability.- 13. Measuring the Cost-Effectiveness of Usability Evaluations.- 14. User-Centred Design and the Theory Building View.- 15. How Human-Centred is the Quality Philosophy?.- 16. Multimedia Technology.- 17. The Use of Prototyping in the Problem Structuring Methodology.- 18. A Survey of Current Design Methodologies for Manufacturing Systems Design.- The Systems Development Process and Results from the Group Work Sessions.- 19. Developing an Anthropocentric View of Modern Manufacturing A Case Study Approach.- 20. A Human Centred Approach to Requirements Specification.- 21. Synopsis and Discussion on the Helical Approach to Systems Design and Build.- 22. Design and Build.- 23. User Interface Quality and Evaluating Ease of Use.- 24. Group Work Output.- Review of NATO Advanced Study Institute 'Peopleand Computers'.- List of Schmid.