Straight from the Client

The challenges of our customers are more and more diverse. A couple of strong trends like digitalization and cyber security issues are facing the daily life of all of us. This is true for our business and private life. That "People make a difference" is a strong Vineyard belief. Therefore, in this book the Vineyard consultants are interviewed in order to present their individual consulting experiences. As a starting point the current customer challenges and consulting trends are summarized. A contribution towards the GDPR deadline and approaches how to deal with these changes is following. The next article is suggesting how to handle the need in the pharmaceutical industry to communicate with business partners beyond the firewall. Based on Vineyards long experience in the IT Cyber Security world the following article is emphasizing why security is priority zero and how IT Security standards and frameworks can be used in a beneficial and lean way. The following two articles have a strong technical focus. While the first one is introducing the new technology "Summarizer" which is capable to compress existing files from a content perspective the following is about what an agile methodology can deliver in the field IT Service Management. The benefits of a focused eDiscovery approach for litigation processes are discussed in another contribution. How transitional changes for companies as a result of Brexit for example can be managed is following. Risk management in the cyber field for the banking industry and leading in projects are two interviews that reflect typical customer challenges. How to set-up an electronic archive as part of a digitalization initiative is outlined in an expert interview for the insurance industry. The benefits of a focused eDiscovery approach for litigation processes are discussed in another impulse. An interview about knowledge management is closing this book. As a key component for the customer in a knowledge society it is discussed how this can be approached for a consultancy. If you focus your deep dives you can also see the little things in a broader context. We wish our readers inspiring insights and new impulses to find the individual balance between the right deep dives and the ability for the helicopter view. Many thanks again to all Vineyard colleagues contributing to this new Vineyard book.

Auteur
Carsten Fabig ist Gründer, Inhaber und Geschäftsführer der Vineyard Management Consulting GmbH, die sich auf die Beratung von großen mittelständischen Unternehmen und Konzerne der Finanzdienstleistung, Versicherungen, Telekommunikation und IT-Providern konzentriert. Carsten Fabig ist spezialisiert auf Großprojekte mit den Schwerpunkten Transition, Change, Geschäftsprozess-, Multiprojekt-Management sowie Controlling. Seit zwei Jahrzehnten begleitet er als Programm- und Projektleiter zahlreiche globale, komplexe Projektvorhaben und Multiprojekte bei Finanzdienstleistern und Telekommunikationsunternehmen bei der Umsetzung von Strategien und Veränderungsprozessen. Carsten Fabig ist Diplom-Wirtschaftswissenschaftler der Universität Hohenheim, sowohl ITIL-, CMMI-, SCRUM- und Six Sigma-zertifiziert als auch zertifizierter Project Management Professional PMP® des Project Management Institute (PMI). Als Autor für Bücher, renommierte Zeitschriften und Wissensportale hat Carsten Fabig bereits zu Themen wie z.B. Change Management, Transition - und Prozessmanagement, IT Management und Information Security, Projektmanagement, Balanced Scorecard sowie Governance, Risk und Compliance-Themen publiziert.