Why do most welfare applicants fail to challenge adverse decisions despite a continuing sense of need? The book addresses this severely under-researched and under-theorised question. Using English homelessness law as their case study,the authors explore why homeless applicants did -- but more often did not -- challenge adverse decisions by seeking internal administrative review. They draw out from their data a list of the barriers to the take up of grievance rights. Further, by combining extensive interview data from aggrieved homeless applicants with ethnographic data about bureaucratic decision-making, they are able to situate these barriers within the dynamics of the citizen-bureaucracy relationship. Additionally, they point to other contexts which inform applicants'' decisions about whether to request an internal review. Drawing on a diverse literature -- risk, trust, audit, legal consciousness, and complaints -- the authors lay the foundations for our understanding of the (non-)emergence of administrative disputes.>

Autorentext

Dave Cowan is Professor of Law and Policy in the School of Law, Bristol University. Simon Halliday is the Nicholas de B Katzenbach Research Fellow at the Centre for Socio-Legal Studies, Oxford University. Caroline Hunter is a Senior Lecturer in Housing Law at the School of Environment and Development, Sheffield Hallam University. Paul Maginn is a Post-doctoral Research Fellow, Centre for Social Research, Edith Cowan University, Western Australia. Lisa Naylor was formerly a Research Assistant at the Centre for Regional Economic and Social Research at Sheffield Hallam University.

Zusammenfassung
This book questions why welfare applicants fail to challenge adverse decisions using English homelessness law as a case study.

Inhalt

List of Tables 1. INTRODUCTION 2. HOMELESSNESS LAW AND INTERNAL REVIEW IN CONTEXT 3. SOUTHFIELD COUNCIL 4. BRISFORD COUNCIL 5. UNDERSTANDING THE FAILURE TO PURSUE INTERNAL REVIEW 6. UNDERSTANDING THE PURSUIT OF INTERNAL REVIEW 7. LAWYERS AND OTHER COPING STRATEGIES 8. CONCLUSION Bibliography