The Consumer Rights Act is a vital and far-reaching piece of legislation containing provisions specific to contract and consumer law, criminal law, and competition law. It sets out a much-needed framework to consolidate the key consumer rights surrounding contracts for goods, services, and digital content, as well as the law relating to unfair terms in consumer contracts. The Act introduces easier routes for consumers and SMEs to challenge anti-competitive behaviour through the Competition Appeal Tribunal, as well as confirming enforcers' powers to investigate potential breaches of consumer law. Ultimately, the Act gives civil courts and public enforcers greater flexibility to take the most appropriate action for consumers when dealing with breaches of consumer law. This Blackstone's Guide, written by a team of leading experts in the field, provides clear and concise coverage of the Consumer Rights Act's history, scope, and application. It is the complete resource for anyone looking for an introduction to this wide-ranging Act. The Blackstone's Guide Series delivers concise and accessible books covering the latest legislative changes and amendments. Published soon after enactment, they offer expert commentary by leading names on the scope, extent and effects of the legislation, plus a full copy of the Act itself. They offer a cost-effective solution to key information needs and are the perfect companion for any practitioner needing to get up to speed with the latest changes.

Autorentext

Denis Barry, Edward Jenkins QC, Ben Douglas-Jones, and Charlene Sumnall are members of 5 Paper Buildings, the Chambers of Miranda Moore QC and Julian Christopher QC. It is one of only three sets in London ranked for Consumer Law in Chambers & Partners 2015 and the only one with a criminal background. Daniel Lloyd is a member of the employed Bar and a Partner in the Technology and IP Team at TLT Solicitors. Before joining TLT Daniel worked in-house at BT. Daniel also chairs the Business Consumer Co-ordination Group and set up the ISP panel to consult with BIS on the digital content provisions contained within the Act. All authors are vastly experienced and, collectively, practice in the overlapping topics of contract and consumer law, criminal law, and competition law covered by this Act.